INFORMATION TECHNOLOGY MANAGER I

State of California • San Francisco, CA

38d • Hybrid

About The Position

Under the general direction of the Chief Information Officer, the Information Technology Manager I plans, directs, manages, and supervises the activities, functions, and projects of the Public Utilities Commission's (CPUC) Enterprise Application Services (EAS) Section. This position is responsible for overseeing Application Development and Maintenance, Web Development, and Cloud Automation and Development teams. The incumbent works with other ITSD Sections and CPUC programs to ensure cohesive and timely IT project implementation and continually evaluates processes for future policy and procedural revision. You will find additional information about the job in the Duty Statement.

Requirements

• Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click Here to open the examination bulletin and follow the instructions on "How to apply".
• The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.
• You will find the Minimum Requirements in the Class Specification.
• Prepare and submit a narrative description of how your training, experience, and education qualifies you for the position. The SOQ should provide specific details and examples that clearly demonstrate your qualifications. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
• Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.
• Employment information on the STD 678 State Application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.

Nice To Haves

• Experience handling multiple high level projects simultaneously.
• Mentor and develop staff, building highly effective and cohesive teams
• Ability to effectively and rapidly evaluate various technologies and its components and see the potential for their integration.
• Expert-level knowledge of and experience in production operations.
• Functional knowledge of applications and services.
• Experience in developing integrated applications in a cloud environment.
• Ensure effective management of all resources assigned to the project including state staff and vendor staff.
• Develop and maintain effective communication and working relationships within the department and amongst contracted vendor representatives, State control agency administrators, governmental entities, and outside stakeholders.
• Participate in the technical workload planning, and change advisory committee activities for the project which includes prioritization, solution assessment, level of effort estimations and analysis for new or changed technical implementation.
• Oversee the creation and adoption of architectural documentation for the systems and processes, such as System • Design Documents (SDD) and Entity Relationship Diagrams (ERD).
• Coordinate process, policy, documentation for the technical systems and their partners.
• Manage technical customer engagement and supports technical improvements through coordination.

Responsibilities

• Plans, directs, manages, and supervises the activities, functions, and projects of the Public Utilities Commission's (CPUC) Enterprise Application Services (EAS) Section.
• Overseeing Application Development and Maintenance, Web Development, and Cloud Automation and Development teams.
• Works with other ITSD Sections and CPUC programs to ensure cohesive and timely IT project implementation
• Continually evaluates processes for future policy and procedural revision.

Benefits

• Effective July 1, 2025, CalHR launched the Personal Leave Program (PLP) 2025 with Pay Differential 386. PLP 2025 temporarily reduces state employee pay in exchange for leave hours to help address budget shortfalls. Salary ranges in this posting exclude the temporary reduction.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees