INFORMATION TECHNOLOGY MANAGER I
About The Position
Under general direction of the Branch Chief, Information Technology Manager II, IT District Operations, the incumbent serves as the Chief for the District 12 IT Office. The incumbent oversees the Client Services and System Support Units. These IT operations are staffed by IT professionals in various IT classification levels ranging from Information Technology Associate to Information Technology Supervisor II, who are responsible for end-user desktop and mobile computers support, Local Area Network Support, Server Hosting, Storage Management, IT Procurement, Asset Management, etc. The incumbent has full management responsibility for standards, processes, procedures for the analysis, design, implementation, maintenance, operation and procurement of hardware and software for desktops and mobile devices. The incumbent has full management responsibility for organizing, planning, coordinating, directing and controlling all activities associated with the day-to-day IT operations of the District 12 Santa Ana Office and supported region. You will find additional information about the job in the Duty Statement.
Requirements
- Two years of experience as an Information Technology Supervisor I; or
- One year of experience as an Information Technology Supervisor II; or
- Six years of information technology experience performing a variety of progressively responsible technical, analytical, or supervisory tasks in support of computer systems or services in one or more of the major six domains or a closely related or emerging IT field.
- At least two years of experience shall include performance of highly specialized work in a lead capacity on highly complex or specialized information technology systems or services, or in a progressively responsible supervisory capacity over highly complex or specialized information technology systems or services.
- A master's or doctorate degree from an accredited college or university may substitute for four years of the required general information technology experience. A bachelor's degree from an accredited college or university may substitute for three years of the required general information technology experience. An associate's degree from an accredited college may substitute for one year of the required general information technology experience. Only one degree may be used for substitution.
- When using education to meet minimum qualifications, education must include 15 semester units (or 22.5 quarter units) of information technology or closely related course work.
Responsibilities
- Oversees the Client Services and System Support Units.
- Responsible for end-user desktop and mobile computers support, Local Area Network Support, Server Hosting, Storage Management, IT Procurement, Asset Management, etc.
- Full management responsibility for standards, processes, procedures for the analysis, design, implementation, maintenance, operation and procurement of hardware and software for desktops and mobile devices.
- Full management responsibility for organizing, planning, coordinating, directing and controlling all activities associated with the day-to-day IT operations of the District 12 Santa Ana Office and supported region.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Executive, Legislative, and Other General Government Support
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
