Information Technology Intern

First Financial Bank NA • Terre Haute, IN

5d • Onsite

About The Position

Are you a tech-savvy student eager to gain hands-on experience in IT? Our IT Intern role provides an opportunity to work alongside experienced professionals, support critical IT functions, and develop technical skills in a dynamic financial environment. If you enjoy problem-solving and want real-world exposure to IT operations, apply for our internship program today!

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of operating systems, networking, and cybersecurity principles.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and collaborate with the IT team.
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.

Nice To Haves

• Prior IT support experience or technical certifications (CompTIA, Microsoft, etc.) is a plus.

Responsibilities

• Provide IT Support: Assist with troubleshooting basic hardware and software issues, responding to user support tickets, and guiding employees through IT procedures.
• Install & Update Software: Help install, configure, and update software applications on workstations while documenting installation procedures for future reference.
• Manage User Accounts: Support account setup, modifications, and deactivations for systems like Active Directory and Office 365, including password resets and access issues.
• Set Up & Maintain Hardware: Assist with setting up new computers, printers, and other peripherals, performing routine maintenance, and ensuring equipment is properly inventoried.
• Support IT Projects: Assist in various IT initiatives, including office moves, hardware refreshes, and system upgrades, as well as software and hardware testing.
• Maintain IT Documentation: Document IT processes, update knowledge base articles, and prepare reports on IT activities, asset updates, and troubleshooting solutions.

Benefits

• Financial Perks: Access to 401(k) and banking benefits.
• Hands-On Experience: Work alongside IT professionals and gain real-world exposure.
• Learning & Growth: Explore different IT disciplines, from troubleshooting to cybersecurity.
• Networking Opportunities: Connect with industry experts and expand your career prospects.
• Flexible Hours: Designed to fit your academic schedule.
• A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed