Information Technology Fellow - Service Desk

Tennessee Titans • Nashville, TN

3d • Onsite

About The Position

At the Tennessee Titans, we’re dedicated to a winning culture, making a meaningful impact in our community, and creating moments that bring people together. We pursue excellence in everything we do and foster a culture of accountability, teamwork, and relentless commitment because we are dedicated to being a part of something bigger than ourselves.
The Tennessee Titans are seeking an Information Technology Fellow - Service Desk to assist with the day-to-day operations of supporting the Information Technology team. The Fellow must also be capable of working across different departments and cultivating relationships within and outside of the organization.
In addition to the job responsibilities described below, the Fellow will take part in various professional development opportunities throughout the term of the Fellowship Program to develop skills critical to future career growth.
This is a temporary, full-time position that will begin on June 10, 2026, and conclude on May 21, 2027.

Requirements

• Bachelor’s Degree from an accredited college or university required. Focus in Computer Science, or related technology field preferred
• Proficiency in Microsoft Office suite, including Word and Outlook required
• Experience with Microsoft Windows and Mac operating systems
• Strong communication skills, with proficiency in speaking and writing
• Exceptional interpersonal skills, maintaining a professional demeanor when interacting with team members, customers and/or vendors
• Strong organizational and time management skills with ability to prioritize and manage multiple tasks, especially in a fast-paced environment
• Ability and willingness to work a flexible schedule, including nights, weekends and holidays as needed
• This is an in-person role located at the Titans Practice Facility in Nashville, TN

Responsibilities

• Serve as a point of contact for employees needing technical assistance.
• Support internal computer systems consisting of Windows 11 and Mac operating Systems.
• Assist in creating and managing users in an Active Directory environment.
• Assist in configuring new machines for employees.
• Provide general support for Stadium Events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level