Information Technology Associate I (Junior)

PEOPLE TECHNOLOGY AND PROCESSES LLC

About The Position

Job DetailsJob Location: Washington D.C., DC 20376Position Type: Full TimeSalary Range: $63,500.00 - $71,500.00 SalaryTitle: Information Technology Associate I (Junior) Clearance Type: None

Requirements

  • At least 0-4 years of experience in IT support or a related field.
  • A minimum of four (4) years of additional relevant experience may satisfy degree requirements.
  • Basic understanding of computer hardware and software, fundamental networking concepts, basic troubleshooting skills, and the ability to obtain and maintain a Security+ certification.

Responsibilities

  • Assist with installing, configuring, and maintaining hardware, software, and peripheral equipment.
  • Perform basic troubleshooting steps for common technical issues and escalate more complex problems as needed.
  • Provide first level technical support to end users, including account assistance, system access, and general IT inquiries.
  • Monitor system performance and report irregularities or issues to senior team members.
  • Support routine system maintenance, patching, and updates under guidance.
  • Document work performed, including troubleshooting actions, resolutions, and updates to system records.
  • Adhere to established cybersecurity and information assurance protocols to protect system integrity and sensitive data.
  • Assist in maintaining inventory and tracking IT equipment.
  • Collaborate with team members to ensure effective and timely IT support across NAVSEA program offices.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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