Information Technologist I – Information Management Officer (Contingent Upon Award)

Loch Harbour Group, Inc. • Fort Sill, OK

1d

About The Position

Loch Harbour Group is seeking an Information Technologist I - Information Management Information Technologist I to join our team in Fort Sill, Oklahoma. The Information Technologist I – Information Management Officer provides technical support and administration for desktop systems, network connectivity, and user account management within a Microsoft-based enterprise environment. This role supports users across the organization by diagnosing and resolving hardware, software, and connectivity issues while maintaining system security and operational readiness.

Requirements

• Associate’s degree in Information Systems, Computer Science, or related technical field OR Three (3) years of relevant experience in desktop support or network administration.
• Minimum of two (2) years providing client support in a Microsoft Windows environment.
• Experience supporting Microsoft 365 enterprise applications.
• Experience troubleshooting desktop hardware/software issues.
• Must obtain and maintain a Secret Clearance.
• Maintain Computing Environment (CE) certifications for supported operating systems and security tools.
• Strong written and verbal communication skills.
• Advanced understanding of TCP/IP networking concepts.

Responsibilities

• Provide client support within a Microsoft Windows-based environment (Windows 11 and Microsoft 365).
• Troubleshoot and resolve desktop hardware, software, and network connectivity issues.
• Support Microsoft Intune-managed systems and Microsoft 365 applications including Outlook, OneDrive, Word, Excel, PowerPoint, Teams, SharePoint, OneNote, Access, and Viva Engage.
• Perform PC imaging, printer configuration, and remote troubleshooting.
• Manage and support user accounts, passwords, and group permissions.
• Assist in implementing and maintaining system security measures.
• Diagnose and resolve issues related to LAN/WAN/Internet connectivity.
• Provide technical support to end users and communicate technical concepts clearly to non-technical staff.
• Maintain compliance with security and system administration standards.

Benefits

• Competitive salaries
• Paid time off
• Health, dental and vision insurance
• Company paid short/long term disability
• Company paid Life and Accidental Death & Dismemberment insurance
• 401(k) (up to 5% matching)
• Flexible Spending Accounts (FSA)
• Other company perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree