Information Technologist I – Information Management Officer (IMO)

C3EL•Fort Sill, OK

14h•Onsite

About The Position

C3EL is seeking a cleared professional to support our mission at Fort Sill in Oklahoma. The Information Technologist I (Information Management Officer) provides enterprise-level IT support services to the United States Army Fires Center of Excellence (FCoE). This position supports SIPRNet, NIPRNet, LAN/WAN, WLAN, classroom automation systems, and enterprise IT infrastructure across a large-scale DoD environment. The role requires hands-on technical expertise, strong troubleshooting ability, and experience operating in a structured, security-controlled environment.

Requirements

U.S. Citizenship.
An active, in-scope US Government issued Secret clearance.
Minimum of two (2) years of client support in a Microsoft Windows-based environment.
Experience supporting Windows 10/11 operating systems.
Experience with Microsoft 365 and enterprise productivity tools.
Working knowledge of TCP/IP networking fundamentals.
Experience troubleshooting hardware and software issues in a structured IT environment.
Ability to operate in compliance-driven DoD environments
IAT Level II compliant (e.g., Security+ CE or equivalent) if required for elevated privileges.
Must meet required Computing Environment (CE) certification requirements.
Must maintain continuing education requirements as applicable.
Associate’s degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration.

Nice To Haves

Experience supporting Army or DoD enterprise networks.
Experience with Microsoft Intune or endpoint management platforms.
Experience supporting large-scale user populations (5,000+ endpoints).
Familiarity with enterprise IT service management processes.

Responsibilities

Provide Tier II/III support for desktops, laptops, tablets, servers, printers, scanners, multifunction devices, and cellular devices.
Install, configure, and maintain Windows-based operating systems and Microsoft 365 applications.
Perform system imaging, deployment, upgrades, patching, and lifecycle support.
Administer and troubleshoot Microsoft Intune and endpoint management systems.
Support LAN/WAN and wireless network connectivity troubleshooting.
Maintain compliance with cybersecurity and IA requirements.
Process and track service requests and work orders through Army Enterprise Service Management Platform (AESMP).
Provide classroom automation and training system support.
Document technical procedures and system configurations.
Support implementation of system upgrades and configuration changes.
Coordinate with web, AV, and LMS personnel as required.