Information Systems Technician
About The Position
At Centinela Hospital Medical Center, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Centinela Hospital Medical Center is actively seeking new members to join its award-winning team! Centinela Hospital Medical Center has been serving the communities of Inglewood and the wider Los Angeles area for 100 years. An award-winning facility, ranking in the top 5% nationally for quality and patient safety, Centinela Hospital is a 362-bed acute-care hospital with a 24-hour STEMI certified emergency department and primary stroke center, orthopedic care, advanced cardiac services, critical care services, inpatient and outpatient rehab programs, and more. Centinela has earned hundreds of national awards and recognitions, including "100 Top Hospital" recognition from Fortune/Merative and straight 'A's (2018-2024) for hospital safety from The Leapfrog Group. For more information, visit www.centinelamed.com.
Requirements
- High School Diploma required for all new hires starting 4/1/14.
- Experience in Microsoft Desktop Operating Systems and Active Directory.
- 1-3 years experience preferred.
- Customer service experience preferred.
Nice To Haves
- Comptia A+
- N+
- Microsoft Certified Professional (MCP).
Responsibilities
- Install computer related hardware and software as needed.
- Support and provide problem determination and resolution on PC software and hardware.
- Maintain catalog, software and hardware inventory.
- Document service activities through the ticketing system.
- Access all areas of the hospital campus in order to perform computer-related installations.
- Use computer to accomplish data entry and PC troubleshooting.
- Summon outside resources when needed to complete installations and support end-users.
- Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS.
Benefits
- paid time off
- a 401K retirement plan
- medical, dental, and vision coverage
- tuition reimbursement
- many more voluntary benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
