Information Systems Administrator

CC-CP Merger Sub LLC • Sioux Falls, SD

1d • Onsite

About The Position

Are you a hands-on IT professional who enjoys solving problems and keeping systems running smoothly? Join Central Payments and play a critical role in supporting our technology infrastructure while partnering with teams across the organization to drive efficiency, security, and innovation.

Requirements

• Strong experience supporting Windows environments and Microsoft 365 applications
• Working knowledge of mobile platforms including iOS, Android, and Chrome OS
• Experience managing help desk or ticketing platforms
• Excellent analytical and problem-solving skills
• Strong communication skills with the ability to collaborate across teams and vendors
• Ability to manage multiple priorities, deadlines, and technical issues efficiently
• A proactive mindset with an interest in improving systems and processes
• Bachelor’s degree in Computer Science or a related field, or equivalent experience
• 3+ years of experience in information systems, IT infrastructure, or systems administration

Responsibilities

• Manage and oversee day-to-day operations of the internal Help Desk, including ticket flow and issue resolution
• Administer enterprise systems such as Office 365, email, web security tools, and Azure cloud environments
• Partner with managed IT providers to handle escalations, system outages, SLA performance, and ongoing support needs
• Install, configure, and maintain computers, mobile devices, networking equipment, and office technology
• Deploy and manage third-party software applications, hardware, and user access in alignment with company security standards
• Track and maintain IT assets, hardware inventories, and software licensing
• Ensure compliance with corporate security policies related to system access, hardware, and data protection
• Develop and maintain technical documentation, system procedures, and training materials
• Support data-related troubleshooting, documentation, and storage management
• Collaborate with internal stakeholders to improve and optimize information systems and infrastructure

Benefits

• Opportunities for professional growth and development
• A supportive team culture where your voice is heard
• An in-person role, offering hands-on collaboration with our onsite teams and systems

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees