Information Resources Support Assistant

Los Angeles Unified School District

8d • $27 - $33

About The Position

We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life.

LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.

LAUSD EMPLOYEES: Please be advised that all LAUSD employees must sign in to the GlobalProtect Virtual Private Network (VPN) in order to submit an application from an external network outside of an LAUSD location. For assistance with installing the GlobalProtect virtual network, please contact Information Technology Services at [phone] or [phone] or via their page (https://www.lausd.org/helpdesk).
THE DEPARTMENTThe mission of the Office of Data and Accountability is to collect, verify, analyze, and report student demographic and achievement data that informs the operational and instructional practice in our schools.

Accountability is a core function of the Office of Data and Accountability. In LAUSD, data represents students, schools, and the work of the organization. ODA sets district data policy, defines business rules, and certifies the official data used for reporting, decision making, and accountability. We create district dashboards and reports that inform the allocation of resources, identify risk, and highlight success, and we validate and submit accurate data to the California Department of Education for use in state accountability systems. Through clear data governance guardrails, ODA ensures consistency, integrity, and responsible use of data across the district. Accountability means ensuring the district can stand behind every number it reports, that no student’s progress is lost to error, and that outcomes are represented clearly and fairly. This is how ODA moves the work from managing systems to governing outcomes and provides leaders with decision grade evidence they can trust.

To learn more about the Office of Data and Accountability, visit https://oda.lausd.org/
BENEFITSInsurance: District paid premiums for your choice of several medical, dental, and vision for you and your dependents; and life insurance plans
Retirement: Membership in the California Public Employee Retirement System (CalPERS).
Vacation: Full-time employees earn up to two weeks of paid vacation. Three weeks after five years of year-round paid service.
Paid Holidays: Up to 13 days.
THE POSITIONAn Information Resources Support Assistant provides technical-clerical support services to schools and offices regarding retrieval and interpretation of student and school data, collects and validates such data, and generates corresponding reports.

General supervision is received from a supervisory or administrative employee.
Work direction may be exercised over clerical employees.

PROMOTIONAL STATUS IS REQUIRED.
You must be a current or retired employee of LAUSD with 130 paid days in regular status in the Classified Service or permanent status in the Certificated Service or have been laid-off within the past 39 months from a regular, permanent LAUSD position in which you passed probation. Laid-off employees’ eligibility as a promotional candidate expires at the end of their 39 month period; as such, laid-off employees applying for promotional career opportunities may not be eligible to complete the assessment process or may be removed from the employment eligibility list once their eligibility as a promotional candidate expires.

THE IDEAL CANDIDATEThe ideal candidate will have a strong customer service orientation and have experience with District systems such as MiSiS, Welligent, ISIS, Elementary SIS, and Secondary SIS.

Requirements

• English usage, grammar, punctuation, spelling, and vocabulary
• Best customer service practices
• Data processing codes and procedures to compile student and school reports from student information systems
• Sources of information needed to verify and correct student and school related documents
• State and federal laws and District policies relative to reporting student and school Information Student Information Systems, MiSiS, Data Management and Reporting Systems
• Microsoft Office Suites
• Basic arithmetic
• Speak clearly and communicate effectively
• Recognize, evaluate, and explain problems related to student and school data processing
• Interpret and present technical concepts clearly and concisely, both orally and in writing
• Remain calm and pleasant and work effectively under the pressure of a heavy workload with frequent interruption
• Input data accurately
• Compile, analyze, and compute data accurately
• Establish and maintain rapport with District personnel and customers
• Graduation from high school or evidence of equivalent educational proficiency, preferably supplemented by courses in business communications, computer technology or computer applications.
• Two (2) years of experience entering, reporting, and interpreting student and school information data. Completion of 60 semester units or 90 quarter units from a recognized college or university may substitute for one year of the required experience.
• A valid driver’s license to legally operate a motor vehicle in the State of California and the availability of private transportation, or the ability to utilize an alternative method of transportation may be required for some positions.
• PROMOTIONAL STATUS IS REQUIRED and will be verified during the screening process.

Nice To Haves

• strong customer service orientation
• experience with District systems such as MiSiS, Welligent, ISIS, Elementary SIS, and Secondary SIS

Responsibilities

• Ensures student and school data integrity by validating source documents, interpreting coded information, identifying and correcting errors and miscalculations.
• Explains student information system procedures and applications for accessing, extracting, receiving, and interpreting online reports, files, and District publications to consultants and school and office personnel.
• Collects, codes, and inputs data collected from source documents such as District surveys into information systems.
• Applies pertinent State and federal laws and District policies and procedures in reporting student and school information.
• Generates mandated and informational reports at the request of the administration to be submitted to County, State, and federal agencies concerning student, staff, and school data on topics such as enrollment figures, classroom size, graduation and dropout rates, enrollment and attendance dates, and teacher qualifications and assignments.
• Provides prompt and accurate information to District staff, school personnel, and parents on the telephone or in-person.

Benefits

• District paid premiums for your choice of several medical, dental, and vision for you and your dependents; and life insurance plans
• Membership in the California Public Employee Retirement System (CalPERS).
• Full-time employees earn up to two weeks of paid vacation. Three weeks after five years of year-round paid service.
• Up to 13 days paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED