Information Resources Assistant

Cornerstone Research • San Francisco, CA

1d • Hybrid

About The Position

Role Overview: The Information Resources Assistant provides essential administrative and coordination support to the Information Resources (IR) department. This role involves coordinating the firm’s subscriptions, including user access and usage tracking. The Information Resources Assistant also helps with purchasing academic materials, responding to internal billing inquiries and supporting ad hoc requests for resources and materials. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You’ll Love It Here If You: Embrace learning and continuous improvement Set and strive for a high bar of excellence Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! Take pride in always doing your best work, even if it’s harder or takes longer Are passionate about what you do

Requirements

• 1+ years of relevant administrative experience, in a professional services firm preferred
• Strong PC skills, including MS Office, Windows experience required
• Demonstrates strong attention to detail
• Strong organizational and administrative skills
• High School diploma, or demonstrated equivalent combination of education, training, and experience

Responsibilities

• Provide administrative and coordination support for the Director, as requested.
• Actively maintain subscriber lists for all firm-wide subscriptions. Set up new users and remove users no longer with the firm.
• Track overall usage of subscriptions and communicate to senior members of IR Operations when additional seats are need.
• Assist with maintaining individual office subscriptions to local papers.
• Keep IP addresses up-to-date with vendors that allow IP authentication and resolve connection issues when they arise.
• Coordinate IR’s Amazon account as well as multiple individual subscriptions for various officers and practice managers, including charge allocation.
• Assist with contract management, including uploading contracts into Salesforce and tracking renewals.
• Respond to queries from ROs, EAs and Finance regarding charges on client bills, including supplying back-up to charges.
• Respond to all Final Bill emails with all IR charges.
• Assist with the coordination of IR’s electronic and physical libraries, including cataloging new additions to the libraries.
• Purchase academic articles and books where the source has already been identified.
• Search for copies of books in catalog and arrange copy requests/shipping or searches for online sellers and make purchases.
• Purchase copyright permissions from CC marketplace.
• Handle ad hoc requests to pay for subscriptions and copies.
• Handle document delivery ordering.
• Assist with updating Copyright tracker database and other projects.

Benefits

• Cornerstone Research is offering a competitive market base salary for this position.
• The base salary range represents the low and high end of the salary range for this position in all eligible locations.
• This range may differ based on your geographic location and cost of living considerations.
• At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees