Information Developer II - Technical Writer

Veralto Corp.•Loveland, CO

48d•$75,000 - $85,000•Onsite

About The Position

At Hach (http://www.hach.com), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions. As part of our team and the broader https://www.veralto.com/ network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth. Motivated by the highest possible stakes in climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us Reporting to the Manager Technical Publications, the Information Developer II - Technical Writer is responsible for designing, developing, formatting, implementing and managing technical writing and content creation, to meet the demands for the production of labeling documents, manuals, testing procedures and operational specifications, including the creation and maintenance of documentation and illustration for hardware and software user's guides, service and programming manuals and electronic media including on-line help. Manages revisions of technical documentation and delivery of global labeling and content. The function may include configuration and maintenance of content and translation management systems. Ensures integrity of data and document use, which may include customer data and quality and regulatory data following ISO standards to internal quality and production standards. For non-technical documentation see Non-Technical Documentation, for graphic design see Media. This position is part of the Technical Publications department located in USA - Loveland and will be on-site.

Requirements

BA/BS in Technical Communication, science, technology or related field with 3 years of experience or at least 10 years experience in Technical Publication/Technical Communication.
Knowledge of desktop publishing skills to create and manipulate new and existing documentation.
Skilled in the use of DITA - XML and content management system.
Skilled in the use of translation management systems.

Nice To Haves

Ability to maintain and adapt XSL-FO files is a plus.
Ability of illustrating complex technical concepts in easy-to-use illustrations is a plus.
Experience in the use of Solid Works, Corel Designer, Adobe Illustrator is a plus.
Ability to disassemble and reassemble instruments to create installation and maintenance information.

Responsibilities

Creates structured content to produce end-user installation, operation and maintenance manuals, user instructions, quick start/quick reference guides, analytical procedures and online help. Applies reuse strategies and modular writing design to single-source content to our customers as different media (web, print).
Develops content that can be delivered globally and into 32+ languages. Has a general understanding and continued learning of how to develop information for localization which includes using Simplified Technical English rules and guidelines, Global Visual Design Standards and Localization Best Practices.
Manages complete translation process with external vendors from scoping to delivering translated documents.
Obtains, defines, and interprets information and works directly with cross-functional, global product development teams (Product Mgmt, Project Mgmt, R&D, etc.) and customer feedback to assist in the development of end-user documentation packages. Information is obtained by product knowledge transfer, interviews, usability testing, daily management meetings and email/phone communication.
Recognizes and demonstrates improvements to the quality of documentation based on feedback from internal and external customers by soliciting feedback and testing documentation for usability, accuracy and validity.
Updates unstructured FrameMaker legacy documentation and converts unstructured books to structured topics and maps.
Manages own daily work, project assignments and on-time delivery of output deliverables.
Prepares documentation for final production (print, online, and translation management) and visually inspecting and proofing final delivery PDF files before and after delivery to print vendor or data duplicator.