Informatics Optimization Coach
About The Position
Something special starts here. You can’t define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong health – it shows. At LMH Health, we are all about healthy people, healthy communities and healthy futures, and that makes us your destination for an exceptional career. From flexible, work-life harmony to competitive pay and great advancement potential, find everything you’re looking for at LMH Health. You'll find everything you’re looking for at LMH Health: Join a team that cares about the community Tuition reimbursement to support continuing education Professional development and recognition Excellent benefits We’re looking for you. Job Description JOB SUMMARY This position is responsible for the planning, coordination, and delivery of education to ensure providers and clinical staff adoption of systems. These include coordinating with providers and clinical staff to understand their specific solution build and workflows, evaluating data using available tools and observation, and provide support to meet individual provider and clinical staff needs.
Requirements
- Bachelor's degree in Healthcare Administration / Health Related Field OR Bachelor's degree in Marketing / Business Administration / Communication or related field.
Nice To Haves
- RN Preferred
- 3 Years Clinical Experience
- Prior Educational / Training Experience
- Prior Cerner Experience
Responsibilities
- Provide end-user one-on-one support at all locations to perform high-level solution tasks and promote best practices and improve end-user experience with solutions
- Identify and surface process, workflow and technical questions to appropriate team members or content owners
- Facilitate bi-directional feedback between the project teams and end users to improve efficiency of communication and issue resolution
- Provide feedback to appropriate stakeholders on system adoption and utilization
- Execute system adoption and/or optimization plan utilization data through Cerner Advance and targeted outcomes
- Assess current state workflows and provide recommendations that align with solution best practices
- Analyze user experience data and identify actionable insights
- Influence and obtain stakeholder buy-in for behavior change
- Model best practices for creating client system adoption plans
- Other duties as assigned
Benefits
- Tuition reimbursement to support continuing education
- Professional development and recognition
- Excellent benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
