Informatics Analyst, Division Management & Systems Coordination

City of New YorkLong Island City, NY
13d

About The Position

The Division of Disease Control’s mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Division Management & Systems Coordination (DMSC) leads administrative, surveillance, informatics, preparedness, policy, communications, community engagement, and racial equity and social justice activities for the Division and guides the strategic use of Division resources to advance innovative and effective policies and programs. Position Summary: We are seeking to fill positions in the Division of Disease Control that will provide key support for DOHMH’s infectious disease control work in New York City. It is expected that the position will work up to 35 hours per week to help scale up implementation of electronic case reporting. This position will work with projects related to the Data Modernization Initiative (DMI) and will report to eCR Director.

Requirements

  • For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
  • To be appointed to Assignment Level II and above, candidates must have:
  • A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
  • A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Nice To Haves

  • MPH or related master’s degree from an accredited college or university and a minimum of two years of experience directly related to the duties and responsibilities specified above.
  • Experience with Microsoft Excel, SQL, HL7, and PowerBI
  • Informatics experience and/or experience with electronic health record (EHR) systems.
  • Strong interpersonal communication and time management skills; ability to be respectful and understanding of the diverse perspectives of staff and work with them to resolve differences.
  • Ability to learn new data systems quickly and to comply with data integrity and security to safeguard all personal identifiable information.
  • Excellent communication and writing skills.

Responsibilities

  • Work with the Information Strategy Unit to execute, implement, and maintain electronic case reporting (eCR).
  • Oversee process to routinely research, analyze, monitor, evaluate, and report on eCR to ensure data quality and reporting compliance.
  • Assist data quality assurance staff in the coordination of research efforts across eCR-related projects and with troubleshooting complex reporting issues.
  • Liaise with health care organizations (HCOs) to implement, maintain, and comply with reporting requirements; aid eCR team with updating and certifying HCO onboarding status.
  • Interface with the disease surveillance programs, the Division of Information Technology (DIT), and external partners to develop and maintain tools to improve the monitoring, management, and integration of eCR data.
  • Manage external relationships with hospital and healthcare networks, technical support staff, and internal surveillance programs to support eCR onboarding processes, troubleshoot challenges, implement solutions, and evaluate results.
  • Assist with projects to build and prepare reports and assessment tools.
  • Help monitor system performance to ensure appropriate data transfer in a 24/7 data processing environment.
  • Clearly document work in letters, guides, technical manuals, and agency issue tracking tools
  • Prepare presentations, manuscripts, and reports describing initiatives, systems, methodologies, evaluations, and results as well as participate and represent DOHMH in conferences, meetings, and seminars.
  • Other duties as assigned.

Benefits

  • Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  • Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
  • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
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