Industry Principal - CPG, Retail, Manufacturing
About The Position
We’re hiring an Industry Principal to own our strategy and field execution across Consumer Packaged Goods, Retail, and Manufacturing. You’ll be the domain catalyst connecting market problems—like supply chain resilience, merchandising and marketing productivity, quality and operations excellence, and frontline/associate enablement—to Glean’s Work AI capabilities. Externally, you’ll engage executives, influence deals, and elevate our thought leadership. Internally, you’ll enable the field with repeatable plays and inform product‑solution fit through tight feedback loops. Modeled on top AI vendors’ industry leadership roles, you’ll drive industry value narratives and content that accelerates pipeline and win‑rate.
Requirements
- 10+ years in CPG, retail, and/or manufacturing—experience within a brand/retailer/manufacturer or as a consultant/industry solutions leader at a technology company.
- Executive presence with a strong POV on how AI and agentic workflows unlock value across product lifecycle, supply chain, merchandising/marketing, and operations.
- Familiarity with enterprise AI/LLMs and the data/security considerations in large‑scale operational environments; able to translate business needs into solution architectures and adoption roadmaps.
- Proven track record building vertical narratives and content; adept at enabling field teams and partners with industry plays.
- Thrive in fast‑moving, cross‑functional settings; bias to collaboration and measurable
Responsibilities
- Lead with industry outcomes: map CRM‑specific pain points (e.g., demand/supply volatility, merchandising productivity, store/plant operations, quality and compliance, partner/supplier knowledge) to high‑impact Work AI solutions.
- Engage executives across COO/CIO/CTO/Chief Supply Chain/Chief Merchandising/Chief Digital/Data/AI leaders; guide strategic roadmaps balancing innovation with safety, governance, and change management.
- Build and scale repeatable industry plays with value messaging, ROI frameworks, blueprints, and references tailored to CPG, retail, and manufacturing archetypes.
- Publish and present thought leadership (blogs, whitepapers, conference talks) that showcases Work AI impact across product lifecycle, supply chain, store/plant operations, and customer experience.
- Partner with Product, Engineering, and PMM to shape packaged solutions and agent templates for CRM use cases; codify learnings into sales kits and solution accelerators.
- Orchestrate an extended, virtual tiger team across SE, Partners, CS, and Marketing to drive pipeline coverage, ACV, win‑rate, and time‑to-value.
- Support analyst engagement and competitive positioning to reinforce our leadership narrative in enterprise Work AI for CRM.
Benefits
- We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
- When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
- We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
