Industrial Water Treatment Operations Manager

Total Water Treatment Systems Inc.•Bolingbrook, IL

About The Position

Total Water Treatment Systems Inc. is looking for an Industrial Water Treatment Operations Manager to oversee the industrial water treatment operations for our locations in Elgin & Bolingbrook, IL Total Water is an Employee Owned business providing excellent benefits including: Employee Stock Ownership Plan 401k Health and dental insurance Short and long term disability insurance Life insurance Paid holidays Paid time off

Requirements

May require a bachelor's degree and/or 2-4 years of experience in the field or in a related area.
Three years supervisory experience necessary.
Strong management, communications, problem solving, and organizational skills required.
Knowledge of the water industry required.
Excellent technical skills, including computer-aid design experience.
Understanding of fluid mechanics, strength of materials, materials selection, mechanical system analysis, control systems, mechanical design, and modeling.
Complete understanding of all purified water systems components. Industrial water treatment systems experience (including water softeners, reverse osmosis systems, de-ionization, resin, filters, softeners).
Experience and working knowledge of all plumbing materials, copper, and related products (PVC, CPVC, Poly and PVDF).
Presentation and facilitation skills within the classroom training experience.
Excellent customer service skills, problem solving, oral and written communication and organizational skills required.
Must understand water chemistry and basic knowledge of electricity and control wiring.
Valid driver's license and safe driving record.
Computer skills, with demonstrated experience in Excel, Word, CAD and PowerPoint.

Responsibilities

Responsible for the financial performance of the location:
Maintain and safeguard the company's assets (building, fleet, inventory, records, equipment, etc.)
Responsible for safe, efficient operation and preventive maintenance of the facility.
Review and control expenses.
Maintain an above-average growth rate in the marketplace. Tracking new customers and cancelations, increasing Net News.
Work with Regional Manager to prepare annual budget/plans, regularly review actual performance vs. plan, analyze variances, and take action necessary to achieve goals.
Keep abreast of local market conditions in order to increase market penetration.
Manage Safety plan for IL.
Provides advanced support, and oversight of installation, start-up, service maintenance, modification and repair of commercial and industrial water purification equipment and systems.
Works with customers to schedule installation and service.
Manages work schedule, performance and training of service technician(s) in area office.
Supervises delivery and installation of DI tanks for area customers.
Communicate with the customer verbally or in writing, service related issues, including troubleshooting and diagnosis problems, and recommend the best course of action.
Stay current on QSR procedures and follow those procedures as they relate to dialysis procedures.
Prepare daily logs and administrative paperwork regarding daily work.
Identify sales opportunities and report to Industrial Sales team.
On-call/after hours resource for industrial service needs.
Provide leadership to accomplish the company goals and objectives.
Conducts quarterly performance reviews with IL Team Members. Responsible for performance, including hiring, pay recommendations and dismissals.
Control and minimize labor, delivery, administrative supplies and repair expenses.
Develops, delivers and oversees all aspects of training for the delivery and service team.
Responsible for cash management and business operations, including coordination with the Madison office providing sales and service contracts, daily paperwork, scheduling, delivery, deposits and IL accounts payable.
Direct and manage facility operations for maintenance, quality and shipping and receiving.
Establish and monitor overall facility performance for production and quality standards.
Maintain existing plant facilities, automobiles and equipment; replace, service, or make adjustments to plant facilities and equipment when necessary.
Implements and maintains preventative maintenance programs.
Incorporates shop floor organization and plant cleanliness among facility personnel.
Primary contact for building security.
Responsible for pre-job and current job support to Industrial Sales Engineers, Project Managers, Industrial Technicians, and customers. Support includes sales calls, project meetings, quote and bid-spec review, equipment selection, installation material selection, system installation and operation qualifications.
Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
Ensure that all projects are delivered on-time, within scope and within budget.
Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
Manage the relationship with the client and relevant stakeholders.
Establish and maintain relationships with third parties/vendors.
Create and maintain comprehensive project documentation.
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
Track project performance, specifically to analyze the successful completion of each project.
Meet budgetary objectives and adjust project constraints based on financial analysis.
Develop comprehensive project plans to be shared with clients as well as other staff members.
Use and continually develop leadership skills.
Attend conferences and training as required to maintain proficiency.
Perform other related duties as assigned.
Provides advanced support, and oversight of installation, start-up, service maintenance, modification and repair of commercial and industrial water purification equipment and systems.
Communicate with the customer verbally or in writing, service-related issues, including troubleshooting and diagnosis problems, and recommend the best course of action.
Stay current on QSR procedures and follow those procedures.
Stay current on industry standards including AAMI, ASTM, CMS, USP, etc.
Identify sales opportunities and report to Industrial Sales team
Performs other related duties as assigned or requested.