Industrial Network Technician

Prime Controls • Lewisville, TX

1d

About The Position

Provides tier 1 network support to projects controls teams and assists Industrial Networking specialist as required, including topology diagrams, installation and configuration, and in-field and remote troubleshooting.

Requirements

• Some technical knowledge/ aptitude.
• Analytical - Uses intuition and experience to complement data and designs procedures.
• Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions.
• Technical Skills - Strives to continuously build knowledge and skills, shares expertise with others.
• Oral Communication – Practices active listening skills and communicates ideas clearly and articulately to both technical and non-technical audiences.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
• Quality Management - Demonstrates accuracy and thoroughness.
• Cost Consciousness - Conserves organizational resources.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Nice To Haves

• Associate or Bachelor’s degree in a related discipline from a college or technical school and 0-2 years of related experience and/or training; OR equivalent combination professional training and experience.

Responsibilities

• Provides recommendations regarding the design and layout of fiber and copper local and wide area networks.
• Provide network troubleshooting and technical support as assigned by IT Field Services Supervisor.
• Works directly with industrial networking specialist to deploy and configure equipment in Prime Controls’ FAT environment and at customer sites.
• Produces accurate and detailed network topology drawings and diagrams for internal documentation and customer reference.
• Provides weekly updates and progress report to the IT Field Services Supervisor, highlighting significant project milestones, requests for additional support or materials, and identifying existing and potential issues.
• Escalate issues to the Sr. Industrial Network Specialist and IT Field Services Supervisor as necessary for additional support.
• Maintains an aggressive annual training and learning regimen to remain on top of emerging technologies and industrial networking design practices.

Benefits

• Health, Dental, and Vision coverage
• Flexible Spending Account(s)
• Generous PTO
• Numerous culture events
• ESOP
• 401k matching and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree