Network Technician

Zones LLC.•San Bruno, CA

1d•$40 - $55•Onsite

About The Position

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Term: 6-12 Months Location: San Bruno, CA Pay: $40.00 - $55.00 per hour, commensurate with experience Hours: 8:00 am – 5:00 pm The Network Technician will provide hands‑on support for Google Video Conferencing (GVC) systems across enterprise environments. This role focuses on deploying, maintaining, and troubleshooting Google Meet hardware, room kits, network connectivity, and AV components to ensure seamless, high‑quality video conferencing experiences. The ideal candidate has strong networking fundamentals, experience with Google Workspace and GVC devices, and the ability to support both onsite and remote users. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Requirements

2–4+ years of experience as a Network Technician, AV Technician, or IT Support Specialist
Hands‑on experience supporting Google Video Conferencing / Google Meet hardware
Strong understanding of networking fundamentals (TCP/IP, VLANs, QoS, routing, switching)
Experience with Google Workspace administration or device management
Proficiency with structured cabling and AV hardware installation
Ability to lift and install conference room equipment (up to 40 lbs)
Familiarity with ticketing systems and ITIL‑style workflows

Nice To Haves

Experience with Series One, Logitech Rally, or ASUS Google Meet hardware
Knowledge of AV standards (HDMI, USB, PoE, audio DSPs, room acoustics)
Certifications such as CCNA, Network+, CTS, or Google Workspace certifications
Experience supporting hybrid work environments or large‑scale conference room fleets
Understanding of network monitoring tools and AV management dashboards

Responsibilities

Install, configure, and maintain Google Meet hardware (Series One, Logitech, ASUS, or equivalent GVC kits)
Support cameras, microphones, speakers, touch controllers, and room displays
Troubleshoot Google Meet connectivity, audio/video quality, and device registration issues
Perform firmware updates, device resets, and room system optimizations
Ensure GVC rooms meet Google’s recommended standards for acoustics, lighting, and layout
Diagnose and resolve network issues affecting video conferencing performance
Support network printers, VLANs, QoS, firewall rules, and bandwidth requirements for GVC traffic
Work with network engineering teams to optimize routing and reduce latency
Monitor room system health and connectivity through dashboards or management tools
Install and maintain structured cabling for conference rooms (HDMI, USB‑C, Ethernet)
Support display mounting, cable management, and hardware placement
Assist with room buildouts, upgrades, and new conference room deployments
Test audio, video, and network performance to ensure consistent room readiness
Provide Tier 2/3 support for video conferencing issues
Assist end users with Google Meet functionality, device pairing, and room scheduling
Respond to incidents, outages, and service degradation events
Document troubleshooting steps and resolutions
Maintain accurate documentation for room configurations, network diagrams, and device inventories
Update tickets, logs, and change records in accordance with IT processes
Collaborate with Google Workspace admins, network engineers, and facilities teams
Provide feedback on room performance and recommend improvements