Industrial Network Technician

Prime Controls•Lewisville, TX

About The Position

Introducing Prime Controls, L.P. Established in 2004, Prime Controls, L.P. is a family-owned Systems Integration and I&C Construction firm dedicated to meeting clients’ industrial automation and control requirements. As a Main Automation Contractor, we offer comprehensive solutions, supported by our size, expertise , and extensive experience. With a professional team of 1000+ employees, Prime Controls serves customers nationwide from our Dallas, Texas headquarters and offices throughout the United States. Our mission is to deliver the highest quality professional services while prioritizing our employees’ well-being and fostering an exceptional workplace environment. Overview What You Will Do Provides tier 1 network support to projects controls teams and assists Industrial Networking specialist as required, including topology diagrams, installation and configuration, and in-field and remote troubleshooting. A Typical Day at Prime Controls Provides recommendations regarding the design and layout of fiber and copper local and wide area networks. Provide network troubleshooting and technical support as assigned by IT Field Services Supervisor. Works directly with industrial networking specialist to deploy and configure equipment in Prime Controls’ FAT environment and at customer sites. Produces accurate and detailed network topology drawings and diagrams for internal documentation and customer reference. Provides weekly updates and progress report to the IT Field Services Supervisor, highlighting significant project milestones, requests for additional support or materials, and identifying existing and potential issues. Escalate issues to the Sr. Industrial Network Specialist and IT Field Services Supervisor as necessary for additional support. Maintains an aggressive annual training and learning regimen to remain on top of emerging technologies and industrial networking design practices.

Requirements

Some technical knowledge/ aptitude.
Analytical - Uses intuition and experience to complement data and designs procedures.
Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions.
Technical Skills - Strives to continuously build knowledge and skills, shares expertise with others.
Oral Communication – Practices active listening skills and communicates ideas clearly and articulately to both technical and non-technical audiences.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
Quality Management - Demonstrates accuracy and thoroughness.
Cost Consciousness - Conserves organizational resources.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Nice To Haves

Associate or Bachelor’s degree in a related discipline from a college or technical school and 0-2 years of related experience and/or training; OR equivalent combination professional training and experience.

Responsibilities

Provides tier 1 network support to projects controls teams and assists Industrial Networking specialist as required, including topology diagrams, installation and configuration, and in-field and remote troubleshooting.
Provides recommendations regarding the design and layout of fiber and copper local and wide area networks.
Provide network troubleshooting and technical support as assigned by IT Field Services Supervisor.
Works directly with industrial networking specialist to deploy and configure equipment in Prime Controls’ FAT environment and at customer sites.
Produces accurate and detailed network topology drawings and diagrams for internal documentation and customer reference.
Provides weekly updates and progress report to the IT Field Services Supervisor, highlighting significant project milestones, requests for additional support or materials, and identifying existing and potential issues.
Escalate issues to the Sr. Industrial Network Specialist and IT Field Services Supervisor as necessary for additional support.
Maintains an aggressive annual training and learning regimen to remain on top of emerging technologies and industrial networking design practices.