Individual Giving Manager - Non-Profit Healthcare

Boston Health Care for the Homeless ProgramBoston, MA

About The Position

BHCHP seeks a donor-focused and results-oriented Individual Giving Manager to grow its fundraising and engagement strategies for individual mid-level donors. Reporting to the Director of Major Gifts, the Individual Giving Manager will focus on expanding our base of individual donors giving under $10,000 annually. The Individual of Giving Manger will develop and manage a portfolio of donors and prospects, will be responsible for stewardship efforts and donor outreach, and will create meaningful donor engagement experiences.

Requirements

  • Bachelor's degree required
  • At least 3+ years of development experience working in donor-facing positions
  • Proven track record of engaging and retaining donors
  • Excellent organizational skills and attention to detail
  • Strong oral and written communication skills with a comfort level with public speaking and presentations
  • Excellent project management skills with an emphasis on the ability to manage multiple co-occurring projects
  • Ability to handle confidential donor information with discretion, integrity and sensitivity
  • Must be proficient in Raisers Edge and able to run reports, , Microsoft Outlook, Word, PowerPoint, and Excel
  • Track record of effective collaboration with peers, ability to build trust-based relationships internally and externally
  • Strong commitment to the mission of BHCHP and/or knowledge of issues relating to healthcare, poverty, and homelessness

Nice To Haves

  • Access to a vehicle preferred.

Responsibilities

  • Grow and manage a portfolio of individuals donors who contribute gifts under $10,000 annually
  • Collaborate with the Communications Team and Development Operations Team to execute annual giving appeals (via electronic and print strategies, such as print mailings, social media campaigns, emails, newsletters, and face-to-face pitches, etc.) with a goal of acquiring new donors and retaining existing donors
  • Collaborate with the Development Operations Team to ensure timely execution of a production schedule of direct and digital marketing activities for fundraising campaigns
  • Work with the Communications Team to write compelling content and design multimedia engagements through social media
  • Work with the Director of Major Gifts and Special Events Manager to plan new fundraising strategies and leverage existing events to increase mid-level donor engagement, including BHCHP’s Marathon Team, Annual Gala, and Emerging Leaders events
  • Identify opportunities to solicit individual donations before, during, and after events
  • Represent BHCHP at external events in the community.
  • Serve as primary point of contact for ELB leadership, working in collaboration with Development Team colleagues and Communications Manager to increase involvement, support, and stewardship of a diverse group of young professionals in the Greater Boston area
  • Set and monitor specific goals for Emerging Leaders Program including membership, engagement, and fundraising
  • Oversee BHCHP’s Boston Marathon program, including leading recruitment of runners, runner and donor engagement, and stewardship of team supporters
  • Set and monitor specific goals for Emerging Leaders Program including membership, engagement, and fundraising
  • Conduct personal outreach, with an emphasis on face-to-face meetings, to all prospective, new, and existing donors to welcome and thank them for their gifts
  • Coordinate personalized outreach to lapsed donors to make the case for renewed support
  • Engage with community groups (schools, churches, and local organizations) to share BHCHP’s work and identify opportunities donations and for members to become involved
  • Collaborate with the Director of Major Gifts to identify and cultivate mid-level donors who may be major donor prospects
  • Utilize BHCHP’s donor database platform to track all donor information in a timely way
  • Set and monitor annual performance benchmarks to increase BHCHP’s individual donor base and individual giving
  • Collaborate with the Development Operations Team to monitor the performance of individual giving strategies and appeals
  • Leverage donor data to create targeted strategies for various constituencies

Benefits

  • BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.
  • Benefits are prorated for part-time employees.
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