Indirect Tax-Global Trade Operations-Senior Manager

EY Studio+ Nederland • Los Angeles, NY

1d • $135,000 - $308,500

About The Position

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Do you want an exciting international career providing global trade advisory services at one of the world’s most globally integrated professional accounting firms? Here is your chance. We are looking for experienced manager candidates with the requisite global trade knowledge and client-facing skill set who want a great career path in a rapidly expanding business. The opportunity As a Senior Manager in our Global Trade practice, you will use your experience and technical knowledge to be a leader of the U.S. duty drawback program, focusing your responsibility for the programs ongoing development, management and growth of the service offering. The role will oversee the preparation and filing drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations. The role will require proactive development of new client relationships with those executives responsible for the management of global trade functional areas within their companies.

Requirements

• Staying current on global trade developments and work to develop new and innovative service offerings that can deliver value to our clients
• The ability to proactively engage clients to describe and market our value-added global trade services and deliver high-quality project deliverables
• Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude; delivering a quality work product each and every time
• Supervising a motivated team of professionals; supporting them in the development of the skills, knowledge and opportunities to reach their full potential
• Experience in the market generating revenue from a new and existing client base
• Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license
• Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
• Deep technical knowledge of global customs, import and export topics; such as valuation, classification, country of origin, free-trade agreements, export controls, licensing, trade sanctions, etc.
• Travel is likely to be required; percentage will depend on location, skill set and individual projects

Nice To Haves

• Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business
• Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls
• Foreign language capabilities encouraged

Responsibilities

• Client Delivery & Technical Leadership
• Lead and oversee end-to-end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
• Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
• Design methodology for commercial interchangeability and substitution under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
• Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain-of-custody.
• Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
• Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
• Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
• Go‑to‑Market & Growth
• Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
• Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector-specific methodologies.
• Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
• Practice Building & People Leadership
• Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
• Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
• Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
• Risk & Quality
• Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
• Conduct pre‑filing reviews, root-cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.

Benefits

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• The base salary range for this job in all geographic locations in the US is $135,000 to $308,500.
• The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500.
• Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
• In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.
• You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees