Global Trade Operations Manager

U.S. Bank • Atlanta, GA

9d

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description We are seeking a dynamic and experienced Global Trade Operations Manager to manage a high-performing team within the trade operations division. This role requires strong leadership, deep knowledge of trade finance instruments (LC, ISBP, UCP), and hands-on experience with Trade360. The ideal candidate will drive operational excellence, lead transformation initiatives, and mentor team members to support organizational growth and digitalization.

Requirements

• Bachelor’s degree, or equivalent work experience
• Typically eight or more years of relevant experience

Nice To Haves

• 8+ years of experience in trade operations, transaction experience within capital markets or supply chain environments or related financial services roles.
• Proven leadership experience managing teams and conducting performance reviews.
• Strong understanding of LCs (Letters of Credit) and trade documentation standards (ISBP, UCP).
• Hands-on experience with Trade360 platform and trade processing workflows.
• Demonstrated ability to manage SLAs, prioritize tasks under time constraints, and lead operational teams.
• Experience in automation, digital transformation, and process optimization.
• Strong communication skills with ability to translate technical concepts for non-technical stakeholders.
• Good organizational, managerial and project management skills
• Well-developed customer relations skills
• Excellent interpersonal and verbal and written communication skills
• Excellent supervisory and management skills
• Ability to manage multiple tasks

Responsibilities

• Lead and manage a team of 7–10professionals, including Team Leads, Subject Matter Experts (SMEs), and Client Champions.
• Oversee daily operations including transaction processing, SLA management, and workflow optimization.
• Ensure timely and accurate execution of trade transactions under LC, ISBP, and UCP guidelines.
• Drive automation and digitalization initiatives, working closely with internal teams to streamline processes using Trade360.
• Conduct performance reviews, provide coaching and development plans, and foster a culture of continuous improvement.
• Collaborate with cross-functional teams to manage change management and transformation projects.
• Lead client interactions, resolve escalations, and ensure high service delivery standards.
• Support payment reconciliation, document review, and logic validation for trade transactions.
• Champion process improvement, identifying gaps and implementing solutions to enhance operational efficiency.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees