Incubation Product Strategist
About The Position
We are looking for a customer-obsessed, innovative designer with strong technical design and research skills to join us as an Incubation Product Strategist. This position provides a unique opportunity to be involved in highly visible strategic initiatives and play an integral role in building new ventures for Huntington. The Incubation Product Strategist will be a key member of the Huntington Innovation Team, responsible for leading our human-centered research methods and turning meaningful research into actionable insights by integrating research insights with demographics and behavioral data in order to bring the customer (i.e., their wants, needs, attitudes) to life. Incubation Product Strategist function as an internal advocate for customers and for HNB's understanding of them. This position is a subject-matter expert both in terms of command of human-centered research methodologies and tools as well as the ability to translate research findings into insights that inform new business models that align with Huntington's strategic priorities.
Requirements
- MBA or advanced degree in Industrial Design and/or Design Innovation
- 7+ years of experience conducting and managing customer discovery projects as well as Experience leading Human-Centered Research methods from end-to-end including research participant targeting, conducting interviews, observation and secondary research to collecting and synthesizing data using qualitative and quantitative methods
- Experience managing cross functional teams and staff
Nice To Haves
- Ability to toggle between strategic thinking and detail orientation
- Not afraid of ambiguous and unstructured work
- Capability to manage multiple research projects with tight deadlines
- You daydream new startup ideas in your spare time
- Skilled in creating and delivering compelling, data-driven stories both visually and verbally
- Proficient in PowerPoint and Excel
- Experience creating Prototypes and Proof of Concepts (e.g. Paper, digital wireframes and other mediums)
Responsibilities
- Manage multiple research projects, in terms of design and execution for various business segments, products, and markets as required including: Synthesize enterprise-wide and business specific, ad hoc and trended customer survey data to identify insights that influence business decisions.
- Select appropriate research approaches and supporting techniques.
- Design qualitative and quantitative research plans, questionnaires and discovery guides.
- Interpret results data, prepare reports, identify opportunities and make actionable recommendations.
- Effectively communicate project findings and insights to multiple internal client groups and business leaders.
- Manage project quality, timelines and budgets.
- Identify situations that would benefit from customer or market research and recommend appropriate research plans.
- Participate in efforts to continuously improve research tools, methodologies, vendor strategies and other solutions that support a best-in-class enterprise research and insights capability.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
