2026 Incident Tracking Dispatcher

San Francisco Giants • San Francisco, CA

3d • $23 - $23 • Onsite

About The Position

The San Francisco Giants is looking for an Incident Tracking Dispatcher, where you will have the unique opportunity to dispatch appropriate security, guest services, disability services, maintenance, engineering, SFPD and management staff to resolve and respond to issues during the game. You’ll work closely with other departments and agencies throughout the organization and within the Giants Ballpark Operations team. You will be expected to document incidents and dispatch appropriate department to timely and efficiently to help resolve issues. This position will be located in our beautiful ballpark headquarters at 24 Willie Mays Plaza in San Francisco.

Requirements

• 1-3 years event/venue management experience preferred.
• Excellent customer service, interpersonal and problem solving skills.
• Detail oriented individual with excellent written and verbal communication skills.
• Self-starter with ability to prioritize and be efficient with multiple communications in a fast-paced environment.
• Demonstrated computer proficiency.
• Computer proficiency in 24/7 Software Program a plus, but not essential.
• Applicant must be available non-traditional hours (various nights, weekends, and holidays).

Nice To Haves

• Computer proficiency in 24/7 Software Program

Responsibilities

• provide support in documenting incidents
• provide customer service to guests and staff members
• dispatch appropriate department to timely and efficiently to help resolve issues
• partner with a variety of departments and agencies to ensure a safe ballpark experience
• assist with the creation and distribution of ballpark credentials and badges

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed