Incentive Compensation Administrator I

Truist Bank • Atlanta, GA

56d • Onsite

About The Position

Administer incentive payments from automated incentive compensation systems. Exercise judgement within areas of expertise; work independently and within a team to implement incentive compensation systems development and ensure accurate and timely incentive payments. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) This position is office-centric 5 days a week in one of our Truist hub locations.

Requirements

• Bachelor’s degree or equivalent education, training, and work-related experience
• Two years of financial services experience, including exposure to technology applications
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Excellent organizational skills
• Excellent interpersonal skills
• Strong analytical skills
• Strong process orientation

Nice To Haves

• Professional in Human Resources designation (PHR)
• Root cause analysis experience
• Experience with Salesforce and Workday preferred
• Brokerage/commissioned incentive plan experience
• Varicent Incentive System experience

Responsibilities

• Administer incentive compensation plans via automated solutions that may or may not include manual adjustments, calculation support, source data validation and upload of data from source systems.
• Support assigned Lines of Business (LOBs) by providing accurate and timely responses to data/award adjustments and research requests, meeting all Service Level Agreements (SLAs) with minimal guidance.
• Perform functional testing of new and revised business requirements that are configured in the automated incentive compensation system. Ensure expected results are achieved and provide feedback to the configuration team if issues are found.
• Provide accurate and meaningful responses to questions and presents solutions to the field and system partners for systematic issues. Present key observations and/or data analysis in a professional manner, with follow-up occurring based on established SLAs to LOB partners through solid communication and service, without sacrificing Compliance standards or established procedures.
• Proactively identify issues; form a working group to address items; implement solutions. Escalate more complex issues to other members of the ICA team.
• Identify manual processes and participate in or deliver automated solutions and/or eliminate non-value or low value activities. Develop and maintain thorough documentation of processes and procedures specific to area of administration.
• Deliver solutions to LOBs through engagement with various key partners, such as the Consumer Data Office, HR Business Partners, and Enterprise Technology.

Benefits

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
• As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees