Inbound Sales Specialist

MarketStar

18d

About The Position

About the Inbound Sales Specialist: The Inbound Sales Specialist is the first point of contact for prospective customers. This role delivers a high-touch, concierge-level experience by handling inbound calls, understanding customer needs, and qualifying opportunities before passing them to an internal Sales Consultant for a face-to-face consultation. This is an inbound, consultative role focused on creating strong first impressions and setting sales conversations up for success. Location: Salt Lake City, UT

Requirements

Experience in a sales, customer success or similar customer facing role; demonstrated success in B2B or telesales preferred.
A strong willingness to be coached and developed, with a commitment to continuous learning.
Demonstrated sales skills, including the ability to engage and persuade potential clients.
Excellent verbal and written communication skills.
Ability to build and maintain strong client relationships.
A process-oriented mindset with attention to detail and accuracy.
Basic understanding of analytics and the ability to interpret data to drive decisions.
Strong organizational and time management skills.
Ability to thrive in a fast-paced, dynamic environment.
Self-motivated and goal-oriented with a strong work ethic.

Responsibilities

Answer inbound calls and engage prospects with a professional, consultative approach
Conduct discovery conversations to understand customer needs, goals, and fit
Qualify inbound opportunities using defined criteria
Schedule and pass qualified opportunities to internal Sales Consultants for in-person or virtual consultations
Provide a seamless handoff by capturing clear notes and insights in CRM
Collaborate closely with internal sales teams to ensure alignment and a strong customer experience
Consistently meet quality, conversion, and responsiveness expectations