In-Store Customer Service Representative - Healthcare Products

Atlantic Healthcare Products • Boynton Beach, FL

2d • Onsite

About The Position

We are seeking a reliable and customer-focused Sales & Service Representative to assist walk-in customers and handle inbound calls for healthcare equipment and services. This is a fast-paced, customer-facing role where professionalism, urgency, and clear communication are essential. You will guide customers toward the right solutions while coordinating with our team to ensure a smooth experience.

Requirements

• Strong communication skills (in-person and phone)
• Ability to multitask and stay organized
• Positive attitude with a sense of urgency
• Comfortable guiding conversations (not just taking orders)
• Reliable and team-oriented

Responsibilities

• Assist walk-in customers in a professional and welcoming manner
• Answer inbound calls and handle inquiries efficiently
• Guide customers to appropriate products based on their needs
• Process orders, rentals, and transactions accurately
• Coordinate with delivery and service teams
• Maintain organized customer records
• Resolve customer concerns calmly and effectively

Benefits

• Health, dental, and vision insurance options (full time)
• Retirement savings plan
• Employee discounts on products
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees