In Room Dining Supervisor

Auberge Resorts•Aspen, CO

63d•$25

About The Position

In the role of In-Room Dining Supervisor, the primary goal is to ensure an outstanding and memorable in room dining experience for each guest and providing developmental supervision to the team. Responsibilities include overseeing daily operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team.

Requirements

One to two years previous experience in a Food & Beverage position, preferably in a luxury setting.
Knowledge of food & beverage service, PMS systems (Opera), Inventory management
High level of computer proficiency and willingness to learn other food & beverage computer systems
Must meet the minimum age requirements for food and alcohol service.
Ability to lift 30lbs

Responsibilities

Overseeing daily operations by:
Answering incoming calls and placing orders
Having the ability to carry out the duties of an In Room Dining Server as needed to contribute to a team oriented atmosphere
Maintain cross departmental communication to ensure timely and accurate service throughout the hotel - specifically involving special requests and amenities
Maintaining knowledge of all menu offerings and quality standards
Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits
Providing guidance to the team.
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests
Attend regular food and beverage meetings to stay up to date on all departmental happenings
Ensure team is staying up to date on par levels for all items needed to have a successful service and submit orders when necessary
Amenity Items
CGS
Condiments, teas, etc…
Mini bar items
In conjunction with IRD Captains, conduct and submit an accurate monthly inventory of:
Mini bar items
Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as needed