In Room Dining Supervisor

Corporate Office•Hot Springs, VA

1d•Onsite

About The Position

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description Ensure proper training, and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Be the Manager on Duty in absence of a Food & Beverage Manager.

Requirements

Must have previous Food & Beverage experience, preferably in hospitality.
High School or GED preferred.
Must have the ability to multi task.
Must be able to lead, develop, and train others.
Must have strong Communication Skills.
Food Handler and TABC certification required.

Nice To Haves

Strong problem solving skills preferred.

Responsibilities

Perform daily and monthly inventories.
Ensuring proper tray set up procedures.
Monitor guest room floors to ensure a successful day to day operation.
Participate in Room Service sales promotion.
Monitor and respond appropriately to feedback from guests.
Be creative with enhancing or upgrading amenities.
Create amenities for sales promotion.
Examine food and beverage preparation.
Must follow prepared scenario to encourage upselling.
Give the approximate time of delivery for the order.
Prepare payment of checks.
Knowledge of food menu and wine list.
Know and adhere to all liability laws.
Printing of reports at the end of the shift and banking out.
Must have knowledge on minibar system, maintaining, and stocking and ordering product.