Dining Room Supervisor

MBK Senior Living•San Clemente, CA

4d•$21 - $23

About The Position

Dining Room Supervisor At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy: -Impacting lives and building lasting relationships -Executing exceptional signature programs in dining, fitness, wellness, and care -A supportive community team that encourages personal and professional growth and celebrates your success -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs -Education loan assistance & scholarships -Financial and legal services -Team Member discounts -Health and Wellness resources Full-time benefits include: -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% -Childcare and eldercare assistance -Flexible spending accounts If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today! Job Description Schedule: Sunday - Thursday (9am - 5pm) Job Summary: The Dining Room Supervisor is responsible for training, scheduling, directing and managing the dining room Servers to ensure residents receive the highest quality of customer service, efficiency and professionalism during their meal times.

Requirements

Minimum six (6) months experience in dining room operations
Age over 18 years or have proper work permit and authorization documentation
Background clearances as required by government regulations
Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
Minimum one year cooking experience and/or experience in a related position
Some supervisory experience preferred
Basic math skills (addition, subtraction) as required by the position (counting tracking meals/residents, etc.)
Excellent communication skills including the ability to speak, write and read English
Ability to operate standard serving equipment (salad bar cart, trays, silverware, etc.)
Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during stressful or emergency situations
Must possess the ability and desire to minimize waste and misuse of supplies/equipment
Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors and the general public
Must be mobile and able to perform the physical requirements of the job
Able to move intermittently throughout the work day and throughout the community
Ability to lift/carry up to 20 lbs., push and pull carts as necessary

Responsibilities

Manage, schedule, evaluate and direct the dining room Servers
Ensure that Servers work efficiently and professionally at all times
Ensure a sanitary dining room complying with all health and safety codes, licensing regulations and policies and procedures regarding the proper handling and serving of food
Supervise and direct the cleaning of all dining and food service areas
Ensure that tables are clean, pleasant and properly set
Wait, clean, reset tables, return dishes to kitchen as needed
Understand and comply with all federal, state and local regulations and all community policies and procedures concerning the department
Develop and implement training, policies and processes to ensure that Servers are properly groomed, dressed and using proper etiquette and manners while waiting tables courteously, professionally and ensuring that all Team Members have successfully completed the Dining Room Training course with CCG
Survey residents to determine their satisfaction levels with the service provided and make corrections as necessary
Assist Servers, Cooks, and other Dining Services Team Members in the their job duties and assume their activities when needed
Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable
Supervise the tracking of resident attendance at meals and communicate to designated Team Member, those residents that have not come to the dining room for meal (for a safety check)
Ensure the delivery of meals to resident rooms as required & tray charges are communicated to the Business Office.
Report any safety or equipment issues to Director of Dining Services
Aid in community marketing effort through positive interactions, dress and behavior
Other duties as assigned or directed by the Director of Dining Services or designee of the Executive Director
Assist in breaking down deliveries, putting away stock, washing dishes, as needed
Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service

Benefits

Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your success
A fun-filled, energetic environment that's centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts