In-Room Dining Delivery Attendant (AM Shift)

Loews Hotels & Co•Atlanta, GA

1d•Onsite

About The Position

Loews Atlanta Hotel, situated in the epicenter of Midtown, is seeking a warm and detail-oriented Room Service Delivery Attendant for the AM Shift. This role is crucial for creating exceptional in-room dining experiences, acting as the face of Loews Atlanta Hotel's warm hospitality. The attendant will ensure every guest feels valued and cared for, from delivering meals with precision to anticipating guest needs, playing a key role in making stays memorable and stress-free. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada, focusing on crafting exceptional experiences and fostering a diverse and welcoming team environment where growth and belonging are prioritized.

Requirements

Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.
Clear Communicator: You convey information confidently and courteously, both in person and over the phone.
Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.
Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.
Dependable and Positive: You bring reliability and a can-do attitude to every shift.
Knowledge of quality food service techniques and standards.
Strong communication and guest service skills.
Ability to multitask and work efficiently in a fast-paced environment.

Nice To Haves

One year of previous experience in a food service operation, specifically in a Room Service or Hotel environment preferred.

Responsibilities

Deliver In-Room Dining orders including food, beverages, and amenities, promptly and accurately to guest rooms.
Set up trays, carts, or in-room dining tables with precision and care.
Greet guests warmly, explain orders, and respond to questions with professionalism.
Ensure orders meet hotel presentation standards and address any guest concerns promptly.
Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
Maintain cleanliness and organization in room service areas, clear and break down used trays, and restock supplies.
Follow all food handling and sanitation guidelines to uphold safety standards.
Ensure cleanliness and maintenance of outlet spaces and equipment.
Follow emergency procedures and comply with safety standards.
Maintain compliance with grooming, uniform, and service expectations.
Demonstrate regular and reliable attendance.
Attend/complete all mandatory training sessions and meetings.
Work a flexible schedule that may vary based on operational needs, to include weekends, evenings, and holidays.
Perform other duties as assigned.