In-Room Dining Delivery Attendant (AM Shift)

Loews Hotels•Atlanta, GA

2d•Onsite

About The Position

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location – this property is a modern-age Southern charmer. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. We’re looking for a warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You’ll be the face of Loews Atlanta Hotel’s warm hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you’ll play a key role in making stays memorable and stress-free. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Requirements

Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.
Clear Communicator: You convey information confidently and courteously, both in person and over the phone.
Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.
Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.
Dependable and Positive: You bring reliability and a can-do attitude to every shift.
Knowledge of quality food service techniques and standards.
Strong communication and guest service skills.
Ability to multitask and work efficiently in a fast-paced environment.

Nice To Haves

One year of previous experience in a food service operation, specifically in a Room Service or Hotel environment.

Responsibilities

Deliver In-Room Dining orders including food, beverages, and amenities, promptly and accurately to guest rooms.
Set up trays, carts, or in-room dining tables with precision and care.
Greet guests warmly, explain orders, and respond to questions with professionalism.
Ensure orders meet hotel presentation standards and address any guest concerns promptly.
Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
Maintain cleanliness and organization in room service areas, clear and break down used trays, and restock supplies.
Follow all food handling and sanitation guidelines to uphold safety standards.
Ensure cleanliness and maintenance of outlet spaces and equipment.
Follow emergency procedures and comply with safety standards.
Maintain compliance with grooming, uniform, and service expectations.
Demonstrate regular and reliable attendance.
Attend/complete all mandatory training sessions and meetings.
Work a flexible schedule that may vary based on operational needs, to include weekends, evenings, and holidays.
Perform other duties as assigned.