In-Room Dining Captain (Seasonal) - Waldorf Astoria Monarch Beach Resort and Club
About The Position
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Seasonal In-Room Dining Captain to join the In-Room Dining Team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle. The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Responsibilities
- Provide supervision including, but not limited to, ensuring order rotation among servers and ensuring guest satisfaction
- Set up room service trays and tables to prepare for incoming orders
- Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
- Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
- Present checks to guests and obtain payment
- Return payments/signed checks to order taker
- Respond to guest inquiries and resolve guest issues in a timely, friendly and efficient manner
- Perform order taker duties and answer room service telephone, as needed
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
