In-Home Therapy Program Manager

Justice Resource Institute • Gloucester, MA

11h • $70,000 - $85,000

About The Position

Who We Are Looking For: Are you the In-Home Therapy Program Manager we’ve been searching for? In this role, you'll bring your passion for helping others while leading dynamic teams who bring energy and positivity to their work with youth! JRI’s Children’s Friend and Family Services division supports children and families managing significant behavioral, emotional, and mental health challenges. Our mission is to help families access essential services so they can thrive at home, in school, and in their communities. Compensation The pay range for this position is $70,000 to $85,000 per year . The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future. What You'll Do: Ensure high‑quality services for youth with behavioral, emotional, and learning challenges to support stabilization at home and in the community. Support staff in working with families to improve problem‑solving, limit setting, communication, safety planning, and healthy interaction patterns. Oversee CBHI Supervisors, Master’s‑level In‑Home Therapists, and as needed, Bachelor’s‑level therapists and/or Therapeutic Mentors; provide weekly supervision, coaching, and training. Oversee progress notes, safety planning tools, and all program documentation. Monitor weekly and biweekly productivity using appropriate tracking tools. Lead weekly IHT supervision groups and attend Care Plan Team or system meetings as required. Provide consultation for challenging clinical situations. Build and maintain relationships with collateral agencies; support parents in self‑advocacy. Coordinate referrals with local providers, including ESP/Mobile Crisis Intervention teams. Communicate with clients and providers regarding staff performance concerns or program‑level issues. Maintain charting and documentation standards consistent with HIPAA, MCE requirements, and agency procedures; assist in staff training and monitoring. Meet weekly with the Director of Community-Based Services for supervision. Provide clinical training, supervision, and support to CBHI Supervisors and assigned staff. Collaborate with supervisees to set and achieve annual performance goals. Support billing and data reporting, including all MABHA reporting for IHT programs. Complete other reasonable tasks as assigned by agency leadership. JRI Provides The Training So That: You can effectively guide trauma‑informed treatment. You can grow your leadership skills and manage program operations in alignment with licensing and regulatory standards. You can ensure team alignment with program mission and vision through direct supervision. Why JRI? Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact. We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients! Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more! Access to our excellent Blue Cross medical and Delta Dental benefits. Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment. Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities! You will have access to free CEUs and training opportunities focused on evidence-based practices! Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program. Generous paid time off up to 19 days for full time employees in your first year and much more!

Requirements

• Must be at least 21 years of age.
• Master’s degree in Social Work, Education, Psychology, or Counseling (accredited institution).
• Clinical licensure (LMHC, LICSW, LMFT).
• Minimum five years’ experience with the target population, including three years in a management role.
• Knowledge of the needs of the population served and of appropriate interventions.
• Skilled at engagement and committed to partnering with parents, families, and youth.
• Strong communication and leadership skills; able to work collaboratively across organizational levels.
• Basic computer proficiency, including internet navigation and Microsoft Office.
• Ability to work independently or within a team setting to provide leadership, support, and group facilitation.
• Ability to travel and work a flexible schedule to serve as administrator on call during crises.
• Must have a valid driver’s license.
• Background and driving record checks required.

Responsibilities

• Ensure high‑quality services for youth with behavioral, emotional, and learning challenges to support stabilization at home and in the community.
• Support staff in working with families to improve problem‑solving, limit setting, communication, safety planning, and healthy interaction patterns.
• Oversee CBHI Supervisors, Master’s‑level In‑Home Therapists, and as needed, Bachelor’s‑level therapists and/or Therapeutic Mentors; provide weekly supervision, coaching, and training.
• Oversee progress notes, safety planning tools, and all program documentation.
• Monitor weekly and biweekly productivity using appropriate tracking tools.
• Lead weekly IHT supervision groups and attend Care Plan Team or system meetings as required.
• Provide consultation for challenging clinical situations.
• Build and maintain relationships with collateral agencies; support parents in self‑advocacy.
• Coordinate referrals with local providers, including ESP/Mobile Crisis Intervention teams.
• Communicate with clients and providers regarding staff performance concerns or program‑level issues.
• Maintain charting and documentation standards consistent with HIPAA, MCE requirements, and agency procedures; assist in staff training and monitoring.
• Meet weekly with the Director of Community-Based Services for supervision.
• Provide clinical training, supervision, and support to CBHI Supervisors and assigned staff.
• Collaborate with supervisees to set and achieve annual performance goals.
• Support billing and data reporting, including all MABHA reporting for IHT programs.
• Complete other reasonable tasks as assigned by agency leadership.

Benefits

• We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• You will have access to free CEUs and training opportunities focused on evidence-based practices!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager