Improvement Leader-Senior

IU Health • Indianapolis, IN

1d

About The Position

Senior Improvement Leader, Practice Operations

Our leaders shape strategic initiatives, develop passionate teams, and work to
improve health outcomes.
They advance our mission and exemplify excellence,
compassion, teamwork and purpose in all that they do.
Indiana University Health
is seeking individuals who embody these values to join our Practice Operations
team in the role of Senior Improvement Leader.

The Senior Improvement Leader partners with leaders and team members at all
levels to drive measurable, sustainable results aligned with Indiana University
Health’s systemwide and regional priorities. This role deploys strategic
improvement programs and facilitates breakthrough performance for highly
complex, cross‑functional initiatives.

The Senior Improvement Leader strengthens organizational capability by
developing and embedding a Lean Management System—grounded in Toyota Production
System principles and High Reliability Organization practices—with leaders and
team members. Additionally, the Senior Improvement Leader provides guidance and
support to less experienced team members, modeling Indiana University Health
values and serving as a resource to elevate improvement practices across the
organization.

Requirements

• Bachelor's Degree or equivalent years of experience is required.
• Requires 5-7 years of relevant experience.
• 5-7 years relevant LEAN experience with complex matrix organization leading through influence is required.
• 2 - 3 years of experience with complex matrix organizations is required.
• Project management experience required.
• Requires basic proficiency in MS Office.

Nice To Haves

• Experience utilizing techniques (at least 4 of the following) such as: VSM/VSA, DMAIC, Scientific thinking, operating systems, Training w/in Industry (TWI), 3P, various problem-solving tools, system thinking, Just Culture, High Reliability Organization (HRO), SIPOC and FMEA is preferred.

Responsibilities

• Partners with leaders and team members at all levels to drive measurable, sustainable results aligned with Indiana University Health’s systemwide and regional priorities.
• Deploys strategic improvement programs and facilitates breakthrough performance for highly complex, cross‑functional initiatives.
• Strengthens organizational capability by developing and embedding a Lean Management System—grounded in Toyota Production System principles and High Reliability Organization practices—with leaders and team members.
• Provides guidance and support to less experienced team members, modeling Indiana University Health values and serving as a resource to elevate improvement practices across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level