The Implementation Supervisor II supports mid- to large-scale Helix Migration projects, including single- and multi-site implementations across multiple products and services. This position analyzes customer solutions/migrations and actively participates in successful solution migrations, ensuring customer and company needs are met. This position is involved in implementation model development for each project (e.g., deployment and plan definition, scheduling of implementation phases, communication, user acceptance training, project management, reporting, etc.). The Migration PM Supervisor manages cross-functional implementation teams and provides ongoing analysis of implementation projects, plans, templates, outcomes, lessons learned, and post-implementation audits, client communications, and weekly reporting. The Implementation Supervisor II will need to travel to domestic locations to support account migrations. Note: travel may extend beyond domestic and will be assessed on an individual basis.
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Job Type
Full-time
Career Level
Mid Level