Implementation Specialist - US Contractor

Club Caddie

32d

About The Position

To the extent consistent with the ordinary best practices of an Implementation Specialist or of similar situated technology company as Club Caddie: Working on our implementation team and reporting to the Director of Onboarding, we are seeking an ambitious, action oriented individual to join our team of professionals as an Implementation Specialist

Requirements

• Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Approachability: Is easy to approach and talk to; spends extra time to put others at ease; builds rapport well.
• Bachelor's Degree
• Prior experience working as an Implementation Specialist or related field.
• Golf Industry Acumen: intimate knowledge with golf course operations and golf course management systems; familiarity with Club Caddie’s competitor’s software functionality.
• 3+ years of golf course operation experience.
• Sound technical knowledge.
• Proficiency in Microsoft Office product suite or related tools.
• The ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Strong Communication Skills and Presentation Skills: in written, spoken and non-verbal communications, is effective inside and outside of the organization in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports and with bosses.
• Ethics and Values

Responsibilities

• Meeting with clients following the sale of Club Caddie software to collect data and other information required to structure purchased software systems.
• Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of Club Caddie software systems.
• Communicating with clients throughout the software setup process to obtain feedback and approval.
• Structuring Club Caddie software systems based on clients’ individual needs and specifications.
• Training clients on how to use Club Caddie software systems and add-on modules that fit their specific needs.
• Creating a specialized document for each client, detailing all customizations made.
• Installing purchased software systems and all necessary components.
• Ensuring that the project team is aware of key deliverables and project milestones.
• Providing cost and time estimates to clients who require additional developments to be done.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level