Implementation Specialist

MTech Systems•Atlanta, GA

9d•Hybrid

About The Position

At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production. MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability. With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management. Job Summary We are seeking an energetic, motivated Implementation Specialist with a strong desire to grow professionally. The ideal candidate thrives in dynamic environments, is eager to learn, and communicates confidently with both C-suite executives and frontline operations personnel. As part of MTech’s central project team, the Implementation Specialist is responsible for managing the implementation of designated software projects for new and existing clients. This role ensures deliverables are met on time and within scope, facilitates customer training, and helps align MTech’s technology with client business goals. In addition to leading project work, the Senior Project Consultant also mentors junior team members and contributes to internal knowledge-sharing initiatives.

Responsibilities

Manage project scope, timeline, and resources to meet contractual and client expectations.
Develop detailed project plans, monitor progress, and track key milestones.
Lead on-site and virtual meetings with senior stakeholders to assess needs and guide implementations.
Facilitate process discovery workshops and recommend software configurations or customizations.
Document business requirements and translate them into technical specifications.
Identify project risks early and propose effective mitigation strategies.
Deliver high-quality, on-time implementations aligned with customer business processes.
Conduct system and user acceptance testing to ensure solution quality.
Lead tailored training sessions for end users and client teams.
Create and maintain clear documentation for configurations, workflows, and processes.
Develop deep proficiency in 4–6 software modules within one year and independently lead implementations.
Mentor and coach junior team members to enhance project delivery and client satisfaction.
Collaborate cross-functionally with support, development, and product teams to resolve issues and continuously improve the implementation process.