Implementation Setup Specialist

PAYLOCITY CORPORATION•Meridian, ID

2d•$25 - $30•Onsite

About The Position

At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique! We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients’ transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you. In-Office: This is a 100% in-office role based at our Meridian, ID; Schaumburg, IL; or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Implementation Setup Specialists are responsible for understanding technical payroll needs and configuring our application to meet client set-up needs. The Implementation Setup Specialist will support the implementation of our customers by completing system set-up work including balancing converted data into the Paylocity Payroll and HR platform, and reconcile to reports and tax returns provided by the client. This role will also assist in setting up security roles and accruals policies, loading accruals balances and managing special data projects as needed. Paylocity is committed to providing our clients with a high level of service; this position is responsible for maintaining this commitment within our Implementation Organization.

Requirements

Bachelor’s degree or an equivalent combination of education and experience required
Minimum 2 years of experience in payroll service bureau with implementing and balancing client year-to-date wages.
Minimum 2 years of Paylocity experience in a client facing payroll related role.
Familiar with payroll related legislative requirements (taxes, withholding orders, etc.)
Ability to identify and evaluate resources and plan for their utilization
Strong analytical skills, attention to detail, dependability, and follow-through
Ability to develop strong internal relationships
Takes initiative to tackle problems and generate new ideas
Ability to prioritize and complete tasks independently
Ability to work with and analyze large data sets
Proficiency in Microsoft Office Suite
Knowledge of advanced Excel concepts such as Vlookup, ASAP utilities, formulas and calculations
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Responsibilities

Facilitate the entry of previous payroll provider data
Follow balancing procedures to ensure all converted data is accurate
Perform quality assurance checks to ensure all setup work has been completed accurately using audit tools and reports available
Record, resolve, and research errors and issues
Collaborate with internal teams to strengthen processes and deliverables
Offer mentoring, training, and support to other team members as necessary
Participate in planning and scheduling of team tasks and deadlines
Maintain advanced level knowledge of Paylocity’s products and procedures
Manage independent workload and ensure both high-quality work and timely delivery
Responsible for mastering the web-based Paylocity payroll and HR software application
Research and resolve complex payroll issues to ensure the best possible client transition experience
Identify and document potential improvements to Paylocity procedures including training, documentation, and system enhancements to increase client and employee retention and satisfaction
Assist with company and employee level system configuration and setup as needed
Support client overflow calls such as queue calls, test payroll, or first payroll support calls as needed
Other duties as assigned