Implementation Services Analyst (Pension Specialist) - Fully Remote

Canon Recruiting GroupTampa, FL
Remote

About The Position

We are seeking an experienced Implementation Services Analyst to support pension administration system implementations and migrations. This role requires a strong understanding of pension processes, system testing, and project coordination, with the ability to translate business needs into clear technical requirements.

Requirements

  • Hands-on experience in pension administration (non-call center, non-actuarial).
  • Experience with system implementations and writing functional/technical requirements.
  • Strong system testing experience, including test plan creation and test case development.
  • Experience supporting or leading system migration projects.
  • Strong verbal communication skills with the ability to ask effective questions and quickly learn new processes.

Nice To Haves

  • Strong analytical and problem-solving abilities.
  • Detail-oriented with the ability to manage multiple priorities.
  • Experience working in fast-paced, project-driven environments.

Responsibilities

  • Support pension administration processes, including manual pension calculations, processing election forms, and loading pension data into systems.
  • Develop clear and detailed requirements for system programmers to ensure accurate implementation of business needs.
  • Participate in system implementation projects, ensuring alignment between deliverables and overall project goals.
  • Create and execute comprehensive test plans, including identifying edge cases and developing test scenarios based on both existing and missing data.
  • Support system migration projects, assisting with planning, coordination, and execution.
  • Collaborate with cross-functional teams to troubleshoot issues and ensure successful project delivery.
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