Implementation Quality Assurance Representative I - Treasury Management Solutions
About The Position
Position is responsible for reviewing the setup of business clients on various Treasury Management systems and providing a variety of daily support functions related to the findings of that review. Responsibilities generally include, but are not limited to, researching, reporting and resolving issues uncovered during the quality check process, ensuring the products or services meet the established standards of quality. Ensuring operational integrity of accounts and processes are consistent with Bank policies and procedures and legal/regulatory requirements. Performs other duties as requested.
Requirements
- H.S. Diploma
- Minimum 2 years Treasury experience
- Minimum 3 years banking experience
- Minimum 1-year basic computer experience required (e.g. MS Word, Excel)
Nice To Haves
- Ability to perform functional duties and related positions with minimal supervision.
- Ability to interact effectively with all levels of TM personnel.
- Proficient in the use of network and PC based software applications.
- Good attention to detail
- Good communication skills - verbal and written
- Good problem analysis and problem solving
- Exercise good judgment
- Good decision-making
- Good customer service orientation
- Works well in a team environment and collaborates with others
Responsibilities
- Provides a variety of daily support functions which generally includes, review of account/client setups on applicable systems, the reporting of errors to management and the communications of errors to the various colleagues within the Operations unit.
- Ensures operational integrity of accounts and processes
- Maintains up-to-date knowledge of policies and procedures
- Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community
Benefits
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
