Implementation Project Coordinator

PAR Technology • New Hartford, NY

4d • Remote

About The Position

The Implementation Project Coordinator supports the implementation process by assisting with project administration, communication, and coordination. This role ensures tasks are completed on time and provides operational support to deliver a smooth and efficient implementation experience for customers. The Coordinator plays a key role in maintaining organization and ensuring smaller or routine projects are executed successfully. This position is designed as a developmental role, with the expectation that the Coordinator will grow skills in project planning, communication, and leadership over time.

Requirements

• 2–5 years of experience in project coordination, project management, or a similar role
• Proficiency with project management tools and Microsoft Office
• Basic understanding of project management principles
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills, with the ability to present technical material clearly
• Detail-oriented with a proactive approach to task management
• Ability to work collaboratively and facilitate a team-oriented environment

Nice To Haves

• Familiarity with APIs, data integration, or technical implementations (preferred)
• PMP or similar certification (preferred)

Responsibilities

• Generate project plans with timelines and task owners using established project templates
• Support successful project kickoffs by establishing stakeholder roles, responsibilities, and communication plans
• Manage project tasks to ensure timelines are met and deliverables are completed accurately
• Maintain project documentation, including progress tracking, project plans, and client records
• Serve as a point of contact for clients, addressing inquiries and escalating complex issues as needed
• Schedule and facilitate meetings, prepare agendas, and document outcomes for internal and client use
• Maintain tracking and reporting systems such as Cloud Coach, Salesforce, JIRA, or Zendesk
• Ensure adherence to established implementation processes and identify opportunities for improvement
• Assist with special projects supporting the Implementation team as assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees