Immigration Program Manager

Lending Club • San Francisco, CA

47d • $109,000 - $128,000 • Hybrid

About The Position

Are you passionate about immigration matters? LendingClub's People Success team is seeking an Immigration Program Manager to manage our immigration program end-to-end. This role will be responsible for ensuring compliance with all immigration regulations while partnering closely with our external immigration counsel. The Immigration Program Manager will play a key role in supporting employees and aligning the immigration program with LendingClub's talent strategy to effectively attract and retain top talent.

Requirements

• 4+ years of experience in U.S. Immigration, with in-depth knowledge of both nonimmigrant (NIV) and immigrant (IV) Visa processes; you stay current on evolving immigration laws and policies
• Bachelor's degree in a related field of study; or equivalent work experience
• Strong commitment to customer service, with a focus on empathy, cultural sensitivity, tact, and diplomacy
• Excellent written and verbal communication skills to explain complex issues and strategies or make recommendations across all levels of the company
• Proven program management and vendor management experience, with a continuous improvement mindset focused on process and policy optimization
• High degree of professionalism and discretion; able to exercise sound judgment and maintain strict confidentiality
• Strong planning and execution skills; adept at working independently, managing multiple priorities, and thriving in a fast-paced, dynamic environment
• Comfortable with ambiguity; skilled at creative problem-solving and performing under pressure or tight deadlines

Nice To Haves

• Experience in other areas of Human Resources is a plus

Responsibilities

• Manage LendingClub's immigration program end-to-end, including partnering with external counsel on immigration matters
• Demonstrate an in-depth understanding of immigration matters and confidently communicate about the program both internally and externally
• Analyze complex matters, advise on challenges, and resolve issues by facilitating stakeholder discussions that balance business needs, employee experience, and risk
• Assess and plan for regulatory/legislative changes that may impact the company's immigration program and/or employees. Execute change and communication plans precisely
• Partner with external counsel to educate key stakeholders through discussions and regular trainings on immigration matters
• Serve as subject matter expert for Recruiting and the People Success Business Partner team to handle immigration functions including, but not limited to pre-offer immigration assessments, NIV and IV case initiations and escalations, and promotions and job transfers of foreign national employees
• Maintain compliance pertaining to Public Access Files, I-9 documentation, E-Verify, and USCIS site visits, and provide training to team members for additional support
• Partner with Accounting, Payroll, Tax, Finance, and other related teams to run billing, expenses, and budgeting for the immigration program
• Collaborate with vendors to ensure that timely and high-quality services are provided within agreed service levels, while also driving improvements for the future

Benefits

• We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 1,001-5,000 employees