Immigration Case Manager - Employment-Based, Technology (Remote)

Ellis Porter • Troy, MI

14d • Remote

About The Position

At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. To do this, we've built a team of dedicated immigration professionals (we call ourselves Porters) who believe passionately in the economic and cultural benefits that immigration provides to America, and who excel at providing our clients with refreshingly clear guidance, uniquely creative strategies, and remarkably responsive service, all with genuine empathy and a personal touch. Immigration law is very complex and full of constant challenges, but the Ellis Porter team loves what we do, and who we do it with, and we find great satisfaction in knowing that our work positively, and intimately, impacts our clients’ lives and companies. As an Immigration Case Manager on our Employment-Based Technology team, you will support attorneys and fellow case managers help global clients navigate the U.S. immigration system. This role will focus on data entry, back-office support, and administrative case work for our technology immigration practice. You will provide essential support to ensure data accuracy, efficient case preparation, and smooth processing of employment-based immigration matters, including non-immigrant visas (H‑1B, L‑1, TN, E‑3, E‑2, F‑1/F‑2, B‑1/B‑2), PERM, I‑140 immigrant petitions, and I‑485 Adjustment of Status applications. Typical work hours are 9:00 a.m. to 5:00 p.m. EST, but flexible. This position can be fully remote from any U.S. location, or based in either our Troy, MI or Ann Arbor, MI office as an in-person or hybrid role. Please note - although this role can be remote, all work must be performed within the United States.

Requirements

• Bachelor’s degree in relevant area of study
• 0-2 years of experience in legal support, administration, customer service, or related fields
• Working understanding of immigration processes or immigration law
• Tech-savvy mindset with curiosity to learn new systems, tools, and workflows
• Proficiency with legal platforms such as BlueDot, INSZoom, or similar systems
• High proficiency in document tools like Adobe Acrobat
• Ability to communicate and collaborate professionally and effectively with team members both in person and using tools like Teams or Slack
• Excellent client service skills, delivering highly responsive and proactive client service
• Exceptional attention to detail and organization in fast-paced, high-volume settings
• Ability to work under pressure while maintaining a positive and calm professional attitude
• Cultural competence in working with international clients and diverse teams
• Passion for immigration and global mobility
• Dedication to kindness, empathy, diversity, and inclusion as everyday values

Responsibilities

• In collaboration with our attorneys, you'll support employers and their international employees in a variety of occupational categories and industries
• Assist with client intake and case preparation by entering and validating high-volume data (including questionnaire responses, contact details, and document checklists) into our immigration case management system
• Ensure all client records and related data are accurate, complete, and up to date. Document missing information for follow-up by a senior team member
• Assemble filing packets (forms, supporting documents, etc.) for attorney or senior team member review
• Effectively prioritize and manage workload in a fast-paced environment, while consistently meeting strict deadlines and achieving high performance goals
• As you develop your skills, you’ll have opportunities to take on more advanced tasks such as drafting, case preparation, and client communication

Benefits

• Opportunity to do challenging and highly rewarding work at a fast-growing firm with an inspiring mission
• Opportunity to join intelligent, creative, and dedicated immigration professionals who value respectful, collaborative working relationships
• Inclusive firm culture celebrating diverse perspectives, backgrounds, identities, and experiences
• People-centered workplace policies and flexible work schedules, including remote work opportunities
• Competitive compensation, health/dental/vision/life insurance benefits, a 401(k)-retirement savings plan with employer-matching, and a generous paid-time-off policy
• Casual attire and lots of free food when working from the office

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level