IMAGING ASSISTANT, FMFH - IMAGING SERVICES ADMIN

Froedtert•Menomonee Falls, WI

1d•Onsite

About The Position

This role provides patient-centered care across all areas of Imaging Services. It involves both clerical duties such as reception, wayfinding, registration, insurance verification, documentation in EMR, and proper phone etiquette, as well as patient care duties. Patient care includes detailed and clear communication to prepare patients for studies, monitoring inpatients and assisting with basic needs, monitoring patients, transporting patients to and from the imaging department, and assisting technologists with performing imaging studies. Other duties may be assigned.

Requirements

High school diploma or equivalent is required.
Ability to concentrate and pay close attention to detail when performing care, resolving patient care problems and dealing with patients and families.
Ability to use general medical support equipment, including patient lifting devices.
Ability to understand and follow instructions, as well as give clear directions to patients and others in need of assistance and guidance.
Good listening skills.
Ability to use standard office equipment including computers, fax, copy, document scanners, and tube stations.
Knowledge of basic medical terminology and human anatomy.
American Heart Association (AHA) Basic Life Support for the healthcare provider (BLS) or an AHA approved equivalent is required within 90 days of hire.

Nice To Haves

One year experience in a clinical or hospital setting is preferred

Responsibilities

Provide patient centered care across all areas of Imaging Services.
Perform clerical duties including reception, way finding, registration, insurance verification, documentation in EMR, and utilization of proper phone etiquette.
Perform patient care duties including detailed/clear communication by phone and in person to prepare patients for studies.
Monitor inpatients and assist them with basic needs.
Monitor patients.
Transport patients to and from the imaging department.
Assist technologists with performing imaging studies.
Perform other duties as assigned.