Manager, Imaging Services

WakeMed Health & Hospitals•Raleigh, NC

1d•Onsite

About The Position

At WakeMed Health & Hospitals, we don’t just deliver imaging services — we deliver life‑saving care driven by excellence, teamwork, and innovation. As the Imaging Services Manager at our Raleigh Campus Level I Trauma Center, you’ll play a critical leadership role within one of the most complex, fast‑paced imaging environments in the region. This is an opportunity for a seasoned imaging leader who thrives in high‑acuity settings and is passionate about leading teams, driving operational excellence, and keeping patients at the center of everything we do. Position Overview The Imaging Services Manager is responsible for the administrative, clinical, operational, and financial leadership of Raleigh Hospital Imaging Services and Raleigh Medical Park, which includes: Diagnostic Imaging CT, MRI, Ultrasound & Mammography Nuclear Medicine Interventional Radiology This role ensures seamless integration of WakeMed’s mission, vision, values, and WakeWay behaviors across all areas of responsibility while supporting strategic growth, regulatory compliance, and exceptional patient outcomes. The Imaging Services Manager partners closely with the Executive Director, Imaging Services, Senior Vice President of Raleigh Hospital, medical staff, and system leadership to advance imaging excellence across the enterprise. Why This Role Matters Lead imaging operations within a nationally recognized Level I Trauma Center Influence care delivery across multiple advanced imaging modalities Drive patient safety, quality, and efficiency in a high‑stakes clinical environment Shape the future of imaging services through strategic planning and team development Make a lasting impact on patients, staff, and the WakeMed community Who Will Thrive in This Role This role is ideal for an imaging leader who: Is passionate about developing talent and building resilient teams Has strong operational and financial acumen Leads with confidence in high‑acuity, fast‑paced environments Values data‑driven decision making and continuous improvement Lives the WakeWay — every patient, every time Living the WakeWay – How You Lead This role exemplifies WakeMed’s Leader Compact by consistently demonstrating: Respect for People – fostering a safe, inclusive, and supportive culture Clear & Transparent Communication – ensuring alignment across teams and stakeholders Teamwork – collaborating across departments and disciplines to keep the patient first Commitment & Accountability – setting high standards and holding self and others accountable Wake Way 2 Excellence (WW2E) – driving efficiency, reducing waste, and standardizing work to improve outcomes

Requirements

Bachelor’s Degree in a related field (Required)
Minimum of 3 years of leadership/management experience within Imaging Services or a directly related area
Registered Technologist in Radiography
Certified Nuclear Medicine Technologist
Registered Technologist in Sonography
Registered Diagnostic Medical Sonographer
Registered Technologist in CT, MRI, Mammography, Nuclear Medicine, or Vascular‑Interventional Radiography

Responsibilities

Provide leadership oversight to ensure imaging services are delivered in a high‑quality, patient-centered, and professional manner
Support the development, implementation, and evaluation of imaging programs and services
Monitor workflow, throughput, and operational performance across all service areas
Identify opportunities to enhance patient safety, quality, and service reliability
Support the development and management of departmental budgets
Monitor revenues, expenses, productivity, and cost centers
Ensure fiscal responsibility while balancing quality, safety, and service excellence
Directly lead and support imaging team members through coaching, performance management, and professional development
Partner with Human Resources on recruitment strategies, interviewing, and onboarding
Build, engage, and retain high‑performing teams in a complex clinical environment