Image and Print Installation Specialist

Les Olson Company•Lindon, UT

1d•Onsite

About The Position

About Us Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for an Image & Print Installation Specialist to join our team. Les Olson Company does "I.T. the LOC Way": with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! Who we are : Les Olson Company strives every day to elevate people, whether its our clients, our team members, or members of the local community. We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day. We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do. We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives. Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us! Who We Are Looking For The Installation Specialist is primarily responsible for: delivering, installing, connecting, and configuring Multi-Function Printers to our client's networks, as well as training customers on the operations of their newly-purchased equipment. The Image and Print Integration Specialist is responsible for providing quality services and solutions to our clients while maintaining the highest level of client satisfaction.

Requirements

1 year of IT work experience
Basic knowledge of Windows and Mac OS.
Basic knowledge of printer/copier machines
Quick learner
Excellent customer-facing interaction
Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals
Team-oriented, strong communicator
Treat people with respect; Work with integrity; Uphold organizational values
Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values
Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events
Ability to lift 100+ lbs.
Ability to drive a box truck: CDL not required, but ability to pass state-administered health exam for driving is required
Valid Driver's License and clean driving history

Responsibilities

Provide customized training to end users
Complete the connectivity of equipment by installing printer software onto workstations and servers and installing/configuring scanning software
Test all functions and applications prior to leaving client to ensure newly installed equipment operates to client's expectations
Drive company box truck safely to client locations; load and unload equipment safely
Troubleshoot all issues that arise during network installation, training and/or testing utilizing all resources available to ensure complete client satisfaction
Create, maintain, and safeguard all company assigned training and installation tools and materials
Research and keep up to date with new and existing products supported by the MFP Connectivity Team
Assist Sales Representatives with pre-sales questions and assist on demonstrations for potential clients as requested
Rebuild, reinstall OS and update various print controllers
Attend required company and departmental meetings
Perform other related duties as assigned by direct supervisor or manager.