Ferguson Enterprises-posted 9 days ago
Full-time • Entry Level
Kalamazoo, MI
5,001-10,000 employees

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

  • assisting clients via telephone
  • diagnosing problems using tools
  • fixing or replacing parts servicing various types of packaging equipment
  • promoting company services
  • Maintain up to date product knowledge and industry trends
  • Implement and maintain company directives and policies
  • Installing, maintaining, and repairing equipment.
  • Troubleshooting and identifying issues.
  • Providing technical support and guidance to customers.
  • Documenting services performed and customer interactions.
  • Traveling to customer locations.
  • Adaptability and safety awareness.
  • Specific duties can vary based on the industry and equipment.
  • Prior experience working in Industrial Packaging preferred
  • Proven understanding of technical software
  • Prior experience in MRO
  • Outstanding analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • High regard for quality assurance and customer service
  • Strong interpersonal and time-management skills
  • health
  • dental
  • vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service