IIT Suspense Section Manager (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

State of Illinois•Springfield, IL

8d•Onsite

About The Position

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an IIT Suspense Section Manager (Public Service Administrator, Opt. 2) for our Individual Processing Division located in Springfield, IL. This position is responsible for managing, training, and developing staff to process individual income tax returns. The ideal candidate for this position has extensive knowledge of federal and Illinois tax laws; time management; the ability to conduct thorough analysis of policy and system changes to ensure proper implementation; excellent oral and written communication skills; and proficiency with specialized tax software and Microsoft Office software applications. Don’t let this opportunity pass you by. Apply now before time runs out! The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision and life).

Requirements

Requires knowledge, skill and mental development equivalent to four years of college, preferably with coursework in accounting or finance.
Requires prior experience equivalent to three years of progressively responsible administrative experience in accounting or finance with related tax accounting work.
Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
Overtime is a condition of employment, and you may be requested or required to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

Nice To Haves

Four (4) years of experience with Illinois Income Tax returns, accounts, rules, regulations, and processes.
Three (3) years of experience developing, installing, and evaluating new and revised methods, procedures, and performance standards.
Three (3) years of experience preparing and maintaining complex statistical and informational reports.
Three (3) years of experience communicating effectively with the public and at multiple levels within an organization both orally and in writing.
Two (2) years of experience supervising staff (i.e., assigning work, approving time off, and evaluating performance).
Advanced proficiency with the GenTax, MyTax Illinois, or similar tax processing software.
Intermediate proficiency using Microsoft Word or similar word processing software.
Intermediate proficiency using Microsoft Excel or similar spreadsheet software.

Responsibilities

Under general direction, as the manager of the Individual Income Tax (IIT) Suspense Section, monitors work and ensures operational efficiency of subordinate staff.
Serves as full line supervisor.
Examines, researches, adjusts, and resolves the more technical, complex, and/or controversial taxpayer accounts.
Provides guidance and assistance to subordinates in resolving procedural problems, complex processing problems, and resolution of accounts.
Participates in year-end testing and serves on special project teams.
Leads special projects as assigned by the Division or Bureau Managers (e.g., implementation of new programs).
Attends and participates in Division/Bureau staff meetings to keep apprised of any new and/or revised policies, operating procedures, legislation, etc.
Provides back-up to other section managers within the division to supervise staff in the absence of the regular supervisor or to provide additional assistance regarding production backlogs, new program implementation, or special projects.
Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.