IDI Sales Operations & Accounting Specialist

Join the Our Talent Network•Saratoga Springs, NY

17d•$25 - $30•Hybrid

About The Position

Integrated Dairy Ingredients (IDI) is seeking a self-motivated, team player to join its team. The ideal candidate is a strong communicator, detail orientated and works well both independently as well as in team settings. IDI was founded in 2024 by three like-minded dairy cooperatives and sells dairy ingredients on behalf of almost 1,700 dairy farmers located along the East Coast. POSITION OVERVIEW The Sales Operations & Accounting Specialist will be responsible for a wide range of customer service activities and financial tasks related to IDI sales. The successful candidate must be exceedingly well organized, flexible, able to multi-task and enjoy the challenges of supporting a high-performance culture of diverse people and backgrounds. Core responsibilities of this position include assisting the team with the order-to-cash process for Integrated Dairy Ingredients. This includes but is not limited to order fulfillment and documentation, order entry, invoicing, accounts receivable, accounts payable, logistics, and documentation. POSITION TYPE: Remote Candidates must reside within reasonable commuting distance of Saratoga Springs, NY, as this position requires weekly in-person administrative responsibilities in the area.

Requirements

Excellent oral communication and customer service skills, establishes and maintains effective working relationships with other employees; effective written communication skills to create and deliver reports to senior management.
Must maintain the confidential nature of the sales, financial, and employee information.
Must have the ability to carry out assigned tasks and projects to their completion with minimal supervision.
Associates degree or equivalent in business experience is preferred, with a minimum of 5 years of customer service and/or accounting experience required.
Must be detail oriented.
Proficiency with Microsoft Word, PowerPoint, and Excel.
Must have the ability to carry out assigned tasks and projects to their completion with minimal supervision.

Nice To Haves

Experience with financials, letters of credit, and auditing process desired.
International trade experience and knowledge of Incoterms is a plus.

Responsibilities

Assist sales administrator with sales management utilizing company ERP system which includes: Order entry and customer contract management.
Coordination with member cooperatives staff for all new orders and verification of inventory availability.
Verify customer credit terms, request customer credit insurance and/or currency coverage as needed.
Logistics coordination as needed, help with documentation for domestic and export sales.
Process and closing out shipments.
Order invoicing and enforcement of credit terms.
Maintain up-to-date and accurate records in accounting system.
Assisting with month-end close and settlement process.
Handle logistics as needed to fulfill sales orders, be knowledgeable of Incoterms.
Maintain accurate and detailed accounting records and files.
Initiate and follow up internal Quality Assurance and logistics claims as needed.
Handle any sample orders and documents management as needed.
Assist with Accounts Payable and Accounts Receivable Match invoices to purchase orders and physical receipts provided.
Maintain records summarizing payables.
Submit confirmed invoices for payment.
Review records for past due accounts and summarize for management.
Monitor PO Box for payments & assist with banking.
Assist with company collections efforts as needed.
Coordinate the flow of documents into the system.
Assist in responding to customer requests.
Assist in responding to vendor requests.
Assist in responding to member requests.
Maintain necessary records on file.
Assist in preparing materials in support of Senior Management for meetings.
Recipient of phone calls, direct incoming calls to the appropriate person promptly and efficiently.
Communicate and handle incoming and outgoing electronic communications on behalf of Senior Management as requested.
Other Duties as assigned.